Cadence Health, Inc. este o companie de consultanță în domeniul sănătății, cu sediul în Atlanta, axată pe îmbunătățirea performanței. Activitatea sa aplică metode de inginerie a sistemelor pentru a ajuta organizațiile din domeniul sănătății să își consolideze procesele, fluxurile de lucru și operațiunile de zi cu zi. Compania își sprijină clienții prin instruirea managerilor, asistență interimară și consultanță bazată pe proiecte, colaborând cu personalul pentru ca îmbunătățirile să fie practice și sustenabile. Un obiectiv central al acestei abordări este să ofere echipelor din domeniul sănătății capacitatea de a menține în mod independent progresul după încheierea colaborării de consultanță.
Bilingual Spanish-Speaking Medical Assistant
Provide remote chronic care support to Cadence Health’s Medicare patients as a bilingual clinical navigator. The role includes patient outreach, coaching, care coordination, and clinical documentation.
Descriere
- Reach out to patients by phone and provide individual coaching and support for chronic condition management.
- Guide patients through personalized care plans with education on behavior change, nutrition, physical activity, and self-management.
- Apply evidence-based methods, including motivational interviewing and SMART goals.
- Assess patients’ health, lifestyle habits, nutrition, and readiness to make changes.
- Teach disease management, medication adherence, symptom recognition, and prevention strategies.
- Carry out care tasks under appropriate clinical supervision and in line with Cadence policies and protocols.
- Track patient progress, adherence to treatment plans, and health outcomes through check-ins and remote monitoring tools.
- Record patient conversations, outcomes, and follow-up plans in the Cadence platform.
- Identify care barriers, including social needs, and connect patients to relevant resources or internal support.
- Coordinate in real time with clinicians and patient support teams through the Cadence Platform, Google Workspace, and Slack.
- Share feedback to help improve workflows.
Cerințe
- Hold an active Medical Assistant certification from an accredited association: AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH.
- Have at least five years of experience as a Medical Assistant.
- Be prepared for remote work, including access to stable, high-speed Wi-Fi.
- Be fluent in Spanish.
- Be comfortable using AI-assisted clinical tools such as Gemini, Open Evidence, or comparable platforms.
- Be able to discuss credibly with providers and patients where AI can support care and where human judgment is essential.
- Experience in internal medicine, cardiology, nephrology, or care for older adults is preferred.
- Experience educating and supporting patients managing chronic conditions is preferred.
Beneficii
- Competitive pay and equity
- Fully remote work
- Medical, dental, and vision coverage
- Paid time off
- 401(k) plan with matching
- Paid parental leave
- Home office stipend