Plansee Group
Plansee Group
Grupul Plansee dezvoltă și produce semifabricate, componente, unelte și alte produse specializate din molibden și tungsten pentru aplicații de înaltă tehnologie. Materialele sale sunt utilizate în industria auto, construcții, sănătate, inginerie mecanică, electronică, tehnologie medicală, energie, semiconductori și industria aerospațială, unde proprietăți precum punctele de topire ridicate și rezistența la coroziune sunt importante. Cu un portofoliu de peste 100.000 de produse, compania operează la nivel global și se concentrează pe inovare, sustenabilitate și acces sigur la materii prime esențiale.

Inside Sales Representative

Manage customer orders, contracts, quotations, and relationships for Plansee’s precision tungsten and molybdenum manufacturing operations.

Descriere

  • Enter and manage customer orders accurately and promptly in SAP ERP, recording all specifications and requirements.
  • Coordinate with Sales, R&D, Engineering, Estimating, Quality, Logistics, and Production to address customer needs, resolve issues, and support successful projects.
  • Review contracts for alignment with customer expectations, company capabilities, and export control obligations while identifying potential risks.
  • Serve as the main contact for customer orders, handle requests, and communicate updates through SAP and PLM systems.
  • Assist sales managers with inquiry assessments and quotation preparation.
  • Develop and maintain relationships with aerospace and defense customers while responding to their inquiries.
  • Keep project records current across SAP ERP, PLM, and file systems.
  • Prepare progress updates for internal and external stakeholders.
  • Maintain documentation in accordance with applicable industry standards, regulations, and export control requirements.

Cerințe

  • At least five years of customer service experience in a business setting, preferably in manufacturing.
  • Strong written and verbal communication abilities.
  • Excellent organizational and time management skills.
  • Ability to read drawings and interpret customer specifications.
  • Reliable, positive, self-directed, and comfortable working in a fast-paced environment.
  • Detail-oriented, energetic, able to multitask, and forward-thinking.
  • Shows initiative and maintains strong self-motivation.
  • Familiarity with SAP/S4 or a comparable operating system is preferred; training will be provided.
  • Experience with materials or the metals industry is preferred; training will be provided.
  • Willingness to travel occasionally, up to 10%, for customer visits, trade shows, and Plansee global sites.
  • Because of ITAR requirements, applicants must be authorized to access export-controlled information without a license; U.S. citizenship or permanent residency is required.

Beneficii

  • Medical coverage with 90% of premiums paid and full deductible reimbursement.
  • Dental coverage.
  • Vision coverage.
  • Flexible spending accounts.
  • Company-paid life and disability insurance.
  • 401(k) plan with company matching.
  • Time-off benefits.
  • Bonus plan.

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