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Plansee Group
Plansee Group
AutomotiveConstructionHealthcare
Plansee Group develops and manufactures molybdenum and tungsten semifinished products, components, tools, and other specialized products for high-tech applications. Its materials are used across automotive, construction, healthcare, mechanical engineering, electronics, medical technology, energy, semiconductor, and aerospace industries, where properties such as high melting points and corrosion resistance are important. With a portfolio of more than 100,000 products, the company operates globally and focuses on innovation, sustainability, and dependable access to critical raw materials.
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Inside Sales Representative

Manage customer orders, contracts, quotations, and relationships for Plansee’s precision tungsten and molybdenum manufacturing operations.

USUnited StatesCACaliforniaMAMassachusetts
$55,000 – $70,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredInside SalesSales
ERP

Description

  • Enter and manage customer orders accurately and promptly in SAP ERP, recording all specifications and requirements.
  • Coordinate with Sales, R&D, Engineering, Estimating, Quality, Logistics, and Production to address customer needs, resolve issues, and support successful projects.
  • Review contracts for alignment with customer expectations, company capabilities, and export control obligations while identifying potential risks.
  • Serve as the main contact for customer orders, handle requests, and communicate updates through SAP and PLM systems.
  • Assist sales managers with inquiry assessments and quotation preparation.
  • Develop and maintain relationships with aerospace and defense customers while responding to their inquiries.
  • Keep project records current across SAP ERP, PLM, and file systems.
  • Prepare progress updates for internal and external stakeholders.
  • Maintain documentation in accordance with applicable industry standards, regulations, and export control requirements.

Requirements

  • At least five years of customer service experience in a business setting, preferably in manufacturing.
  • Strong written and verbal communication abilities.
  • Excellent organizational and time management skills.
  • Ability to read drawings and interpret customer specifications.
  • Reliable, positive, self-directed, and comfortable working in a fast-paced environment.
  • Detail-oriented, energetic, able to multitask, and forward-thinking.
  • Shows initiative and maintains strong self-motivation.
  • Familiarity with SAP/S4 or a comparable operating system is preferred; training will be provided.
  • Experience with materials or the metals industry is preferred; training will be provided.
  • Willingness to travel occasionally, up to 10%, for customer visits, trade shows, and Plansee global sites.
  • Because of ITAR requirements, applicants must be authorized to access export-controlled information without a license; U.S. citizenship or permanent residency is required.

Benefits

  • Medical coverage with 90% of premiums paid and full deductible reimbursement.
  • Dental coverage.
  • Vision coverage.
  • Flexible spending accounts.
  • Company-paid life and disability insurance.
  • 401(k) plan with company matching.
  • Time-off benefits.
  • Bonus plan.

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