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Ensemble Health Partners
Ensemble Health Partners
5.001 – 10.000 Angajați
AsigurăriConsultanțăLogistică
Ensemble Health Partners oferă servicii de gestionare a ciclului veniturilor pentru spitale, sisteme de sănătate și grupuri de medici afiliate. Oferta sa integrată combină profesioniști cu experiență și certificați în gestionarea ciclului veniturilor cu tehnologii avansate și inteligență artificială, pentru a ajuta organizațiile din domeniul sănătății să îmbunătățească încasările, să soluționeze refuzurile și plățile insuficiente, să controleze costurile și să creeze o experiență financiară mai consecventă pentru pacienți. Compania colaborează îndeaproape cu organizațiile furnizorilor de servicii medicale pentru a consolida operațiunile financiare și a sprijini creșterea durabilă.
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Locurile de muncă ale companiei

Financial Counselor - Lorain, Ohio Onsite

Full-time onsite Financial Counselor role at Mercy - Lorain Hospital, supporting insurance verification, patient benefit education, authorization, and liability collection.

USStatele Unite ale AmericiiOHOhio
18 $ – 19 $ / oră
La sediuNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăConsilier

Descriere

  • Educate inpatient patients about their benefits and validate coverage
  • Review inpatient benefits in person, secure authorizations, and collect liabilities for inpatient, observation, and outpatient-in-a-bed services
  • Calculate and collect copayments, deductibles, coinsurance, and post-assistance balances
  • Verify insurance and financial details to establish patient responsibility
  • Meet with patients during their stay to collect estimated liabilities
  • Manage assigned patient access, eligibility, and follow-up reports
  • Lead daily in-house call reviews to confirm payor sources and account authorizations
  • Complete pre-registration and registration activities while attempting to collect financial responsibility
  • Track missed collection opportunities and make at least three room-visit attempts each day when patients are unavailable
  • Document patient liability on all applicable accounts each day
  • Call in-house patients who cannot pay during their stay for follow-up
  • Mail post-discharge letters explaining estimated liability and payment options
  • Secure signatures for consent to treat, observation, Important Message from Medicare, and registration documents
  • Support insurance verification, Medicaid and charity processing, and related activities
  • Run a daily census to identify patients who may qualify for assistance
  • Collect and organize outpatient orders for current and future service dates through Revenue Cycle system queues
  • Follow Ensemble policies, procedures, mission, and regulatory compliance requirements

Cerințe

  • At least one year of customer service experience
  • Curiosity and openness to innovation, including AI, to improve processes and patient and client experiences
  • High school diploma or GED
  • Earn the company-funded CRCR certification within six months of hire
  • Must live in and be authorized to work in the United States
  • Availability for nights, weekends, and holidays may be required

Beneficii

  • Bonus incentives
  • Company-paid certifications
  • Tuition reimbursement
  • Comprehensive healthcare, time-off, retirement, and well-being benefits
  • Professional certification relevant to the associate’s field
  • Quarterly and annual incentive programs
  • Career advancement opportunities
  • Work-life flexibility
  • Professional development opportunities
  • Reasonable accommodations for qualified individuals with disabilities

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