KLA
KLA
KLA dezvoltă tehnologii pentru controlul și facilitarea proceselor din industriile semiconductorilor și electronicii. Soluțiile sale sprijină fabricarea cipurilor prin capacități precum inspecția defectelor, metrologia și gestionarea proceselor, ajutând producătorii să monitorizeze calitatea și să îmbunătățească performanța producției. KLA aplică, de asemenea, inteligența artificială și tehnologii conexe în aplicații asociate sistemelor auto, Internetului obiectelor și tehnologiei 5G. Pentru persoanele aflate în căutarea unui loc de muncă, KLA oferă oportunități în cadrul unei organizații tehnologice mari, axate pe producție avansată, inginerie și infrastructură electronică, alături de angajamente declarate față de diversitate, responsabilitate de mediu și socială și investiții în comunitate.

Customer Engagement Applications Engineer - KLA, Northeast US Hybrid

Customer-facing applications engineer supporting semiconductor wafer-processing solutions for KLA’s SPTS division. Install processes, analyze data, and support customers across the Northeast United States.

Descriere

  • Deliver and implement process solutions that meet or exceed customer requirements across the Northeast United States
  • Install customer-specific processes on new and refurbished systems, confirming alignment with approved process specifications
  • Improve procedures, specifications, and established processes to support reliable equipment delivery
  • Travel to customer sites for process installation, development activities, and update meetings
  • Provide remote assistance to customers
  • Partner with SPTS hardware and factory teams on tool and module software or hardware configuration, issue tracking, and process qualification schedules
  • Work with sales colleagues on new applications and potential future equipment opportunities
  • Create project presentations for customer sites, including executive reviews and detailed project summaries
  • Recommend solutions addressing both current and emerging customer needs
  • Gather and interpret complex data involving multiple variables
  • Build working knowledge of process modules and endpoint capabilities

Cerințe

  • Degree in a relevant science or engineering field
  • Master’s degree with no related experience, or bachelor’s degree with at least two years of related experience
  • Three or more years of hands-on experience in the semiconductor industry is preferred
  • Process engineering experience and a foundational understanding of semiconductor manufacturing flows
  • Knowledge of cleanroom procedures and analytical instrumentation is preferred
  • Experience preparing reports and progress presentations with Microsoft Office
  • Familiarity with Lean and Six Sigma fundamentals is preferred
  • Experience using AI tools such as Copilot to improve workflow efficiency
  • Customer-facing experience with the ability to manage challenging situations
  • Willingness to spend extended periods away from home at customer sites or abroad, sometimes with short notice
  • Approximately 50% travel expected
  • Clear communication skills for working with engineers and executive stakeholders
  • Ability to work independently and within a small to medium-sized team
  • Basic knowledge of design of experiments and statistical process control
  • Ability to mentor fellow team members

Beneficii

  • Medical, dental, vision, life, and other voluntary insurance benefits
  • 401(k) plan with company matching
  • Employee stock purchase plan
  • Student debt assistance
  • Tuition reimbursement
  • Professional development and career advancement programs
  • Financial planning resources
  • Wellness resources, including an employee assistance program
  • Paid time off
  • Paid company holidays
  • Family care and bonding leave
  • Performance-based incentive programs

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