Egon Zehnder
Egon Zehnder
Egon Zehnder ir globāls līderības konsultāciju un augstākā līmeņa vadītāju atlases uzņēmums, kas sniedz pakalpojumus organizācijām, vadītājiem, izpilddirektoriem, valdēm un institucionālajiem līderiem. Uzņēmuma darbība aptver izpilddirektoru un valžu pēctecības plānošanu, līderības novērtēšanu un attīstību, pārvaldību, vadītāju koučingu, kultūras pārmaiņas un pielāgotu talantu atlasi. Konsultantu tīkls darbojas dažādās valstīs, palīdzot uzņēmumiem un valdēm risināt sarežģītus ar līderību un organizāciju darbību saistītus izaicinājumus. Uzņēmuma personāla atlases konteksts ir saistīts ar konsultācijām, personāla atlasi un profesionālajiem pakalpojumiem.

Senior Quality Analyst, Survey Management

Design complex Qualtrics surveys, safeguard data quality, and build dashboards and executive insights for Egon Zehnder’s global leadership advisory operations.

Apraksts

  • Design and deploy complex online surveys using Qualtrics and related platforms.
  • Configure advanced survey logic, including skip patterns, quotas, randomization, piping, multilingual options, and creative sections.
  • Oversee the full survey lifecycle, from requirements analysis and scripting through quality testing, soft launch, deployment, and closure.
  • Validate data accuracy and ensure compliance with internal standards and client governance requirements.
  • Develop and maintain standard procedures, quality checklists, and audit-ready documentation.
  • Investigate issues, identify root causes, and resolve defects within agreed turnaround times.
  • Analyze survey results to surface trends, risks, and actionable findings.
  • Create dashboards and reports in Excel or comparable tools.
  • Turn data into clear business narratives through executive reports, leadership presentations, and consulting-style insights.
  • Coordinate with project managers, researchers, consulting teams, and global clients.
  • Respond to client questions, clarify requirements, and provide delivery updates.
  • Deliver work on time while meeting quality standards and stakeholder expectations.
  • Cover general or evening shifts and adjust working hours to meet business needs.

Prasības

  • Understand questionnaire structure, skip logic, and masking.
  • Have experience with Qualtrics, including designing and troubleshooting complex surveys.
  • Have exposure to off-the-shelf survey tools such as Google Forms, SurveyMonkey, and Surveyor.
  • Bring hands-on experience designing online surveys.
  • Use advanced Excel features, including PivotTables, Power Query, and automation.
  • Use PowerPoint.
  • Power BI experience with dashboards, DAX, and executive reporting is an advantage.
  • Tableau experience is an advantage.
  • SQL experience is an advantage.
  • Demonstrate strong writing and presentation skills.
  • Show close attention to detail and a commitment to data quality.
  • Bring strong analytical and problem-solving skills.
  • Be able to manage multiple tasks.
  • Manage stakeholders independently.
  • Hold a bachelor’s or master’s degree.

Priekšrocības

  • Reward and recognition programs.
  • Employee-friendly policies.
  • Personal development and training.
  • Health benefits.
  • Accident insurance.
  • Regular manager check-ins, with career coaching and guidance on career goals and aspirations.
  • An inclusive culture that values diversity.
  • A supportive work environment.

Saistītās vakances

T-Mobile

Senior Client Success Manager, T-Mobile for Business

T-Mobile

Manage onboarding, retention, renewals, and account growth for T-Mobile government and enterprise customers. Coordinate across teams to increase customer value and strengthen long-term relationships.

Atvērt
Swan

KYC Supervisor, French Market

Swan

Lead KYC and KYB reviews for the French market, resolving complex cases and coaching a compliance team. Help Swan scale its embedded banking operations while working within regulated financial services.

Atvērt
Sphera

Customer Success Manager (Remote, UK)

Sphera

Support Sphera’s environmental, health, safety, and sustainability software customers. Help drive adoption, resolve issues, strengthen retention, report on outcomes, and identify opportunities to expand accounts.

Atvērt
Veradigm®

Digital Client Success Manager

Veradigm®

Manage a digitally supported portfolio of healthcare technology customers at Veradigm, using customer health signals and structured playbooks to guide engagement. Support adoption, retention, renewals, and growth through risk management and coordination with internal teams.

Atvērt
Titan Wealth Holdings

Regional Client Services Manager

Titan Wealth Holdings

Lead regional client service teams at Titan Wealth, a UK wealth management business. Oversee managers, operations, compliance and service improvements across multiple offices.

Atvērt