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South Shore Health
South Shore Health
5001 – 10 000 Darbinieki
B2CLabsajūtaVeselības aprūpe
South Shore Health is a regional healthcare system serving communities across Massachusetts’ South Shore. Its network includes hospitals, outpatient centers, primary and specialty care clinics, urgent care, home health and rehabilitation services. Clinical offerings span surgery, cancer care through affiliations with Dana-Farber and Brigham and Women’s, heart and vascular care, neurosciences, women’s health and behavioral health. The system also provides patient tools such as MyChart, supports clinical research and runs community health programs. South Shore Health hires across a broad healthcare organization delivering care in hospitals and community settings.
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Vakances uzņēmumā

Onsite Urology Patient Coordinator at South Shore Health

Coordinate patient registration, scheduling, billing, and service for South Shore Health’s urology office. Maintain patient records, manage copayments, and support office workflows through discharge.

USAmerikas Savienotās ValstisMAMasačūsetsa
19 $ – 27 $ / stunda
KlātienēPilna slodzeJaunākais speciālistsGrāds nav nepieciešamsNepieciešamā Valoda: angļuPacientu koordinatorsVispārīgi

Apraksts

  • Welcome patients as the first point of contact.
  • Schedule appointments and register and orient new patients.
  • Submit patient information, service codes, and billing.
  • Greet and direct patients and visitors in person and by phone.
  • Track patient flow and keep patients updated about delays.
  • Complete pre-registration and registration while protecting privacy and maintaining accurate records.
  • Gather referral, demographic, and insurance details.
  • Verify physician orders and complete admission procedures.
  • Explain program guidelines, patient rights and responsibilities, HIPAA, copayments, cancellations, and missed appointments.
  • Prepare patient charts and correct errors.
  • Connect cases across Epic and Raintree.
  • Schedule, cancel, and reschedule appointments.
  • Flag scheduling conflicts and work with staff to use resources effectively.
  • Collect copayments and resolve ledger errors.
  • Complete daily and long-term assignments independently.
  • Respond to pagers and email, and adapt to new technology and procedures.
  • Address patient questions and challenging situations professionally.
  • Prepare department reports and handoffs, handle rotating duties and supply orders, and record meeting minutes.
  • Oversee daily office tasks, deadlines, front-desk coverage, and workflow.
  • Review discharge lists and log discharged charts in Retrievex.

Prasības

  • One to two years of healthcare office experience is required.
  • Strong in-person and telephone customer service skills are required.
  • Prior Epic scheduling and registration experience is preferred.
  • Previous experience interacting with patients and families is preferred.
  • American Heart Association Basic Life Support certification is required, including courses offered through SSH.
  • A high school diploma is preferred.

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