Bolton Clarke
Bolton Clarke
Bolton Clarke is an Australian independent not-for-profit organisation focused on aged care, community support and positive ageing. Established in 1885, it supports older people and other communities through home nursing and assistance, allied health, retirement living, residential aged care, dementia and respite services, palliative and post-hospital care, and specialist programs for veterans, people experiencing homelessness and people living with HIV. Its work is supported by the Bolton Clarke Research Institute and digital services such as the Bolton Clarke InTouch alert system. The organisation brings together care, research, innovation and community-focused teams across multiple Australian states.

Technical Business Analyst – Workday at Bolton Clarke (Brisbane Hybrid)

Technical Business Analyst responsible for Workday integrations, testing, requirements analysis and process improvement. Help improve technology delivery across Bolton Clarke’s national aged care and home care services.

Description

  • Partner with stakeholders to elicit, analyse and document business requirements
  • Coordinate testing, verify outcomes and help deliver successful implementations
  • Lead workshops, interviews and discovery sessions with operational teams
  • Assess current processes across enterprise and legacy systems, and troubleshoot Workday integration pathways
  • Collaborate with technology teams, vendors and project stakeholders to deliver solutions
  • Contribute to system enhancements, upgrades and broader business improvement initiatives
  • Handle business service requests, process questions and operational problem-solving
  • Create process maps, procedures, training materials and related documentation

Requirements

  • Demonstrated Business Analyst experience in Workday and enterprise environments
  • Strong capability in requirements elicitation, process mapping and business documentation
  • Hands-on Workday experience is essential, including integration with a legacy system
  • Practical, solutions-oriented approach to resolving problems
  • Experience supporting both project delivery and operational work
  • Strong analytical ability and confidence communicating complex information
  • Familiarity with Jira, Confluence, Visio, Azure DevOps or comparable tools
  • Knowledge of project methodologies and systems delivery lifecycles
  • Ability to manage competing priorities and work independently
  • Experience in healthcare, community services, aged care or other service-based industries is highly regarded
  • Commitment to fostering diversity and inclusion
  • Ongoing employment is conditional on a commitment to supporting diversity and inclusion

Benefits

  • Work-life balance with shifts designed to accommodate personal needs
  • Supportive team environment with strong clinical and allied health backing
  • Opportunities for career growth and professional development
  • Salary packaging and not-for-profit tax benefits, including up to $18,550 tax-free
  • Private health insurance and gym membership discounts
  • Employee Assistance Program for employees and their families
  • Hybrid work environment

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