Elegance-Hair GmbH
Elegance-Hair GmbH
11 – 50 Employees
B2CBeautyeCommerce
Elegance-Hair GmbH is a Germany-based beauty e-commerce company focused on premium human hair extensions and complementary haircare and styling products. Its range includes clip-in, tape, bonding, weft and microring extensions, along with 3D premium eyelashes and products for upkeep and styling. Serving customers internationally through multilingual commerce, the company positions its products around authentic Remy hair, practical application and hair-conscious use.

Tech Operations & E-Commerce Manager (Full-Time, Hybrid)

Lead the technical operations of Elegance-Hair’s online commerce business, including OXID system stability, automation, integrations, and ongoing technical improvement. Work closely with external partners and the executive team to support efficient growth and scalable operations.

Description

  • Own the reliable operation and continued improvement of the complete e-commerce and systems environment
  • Operate, maintain, and enhance the OXID eShop and its connected platforms
  • Monitor systems, investigate root causes, troubleshoot issues, and deliver timely resolutions
  • Coordinate the e-commerce agency’s work and uphold quality through briefings, testing, and approvals
  • Advance technical initiatives in partnership with external service providers
  • Create workflows with n8n, AI solutions, and system integrations
  • Automate activities across marketing, customer service, and warehouse operations
  • Assess and implement tools that increase operational efficiency
  • Support all teams with technical questions and tool-related guidance
  • Help shape strategic initiatives for business growth and scaling
  • Manage scheduled operations, projects, automation tasks, incidents, prioritization, and support requests
  • Collaborate directly with the executive team

Requirements

  • Strong technical knowledge of e-commerce platforms and operating environments
  • Practical experience with web technologies and digital workflows
  • Hands-on experience with the listed technology stack
  • Knowledge of automation combined with a process-focused mindset
  • Proactive and collaborative approach to teamwork
  • Organized, analytical, and pragmatic working style
  • Strong focus on finding workable solutions
  • German language proficiency at C2 level
  • English language proficiency at C1 level
  • A conventional software development background is not required; the ability to understand systems and implement practical solutions is essential
  • Qualification as an IT specialist or comparable professional experience
  • Career changers with substantial hands-on experience are encouraged to apply
  • Intermediate to senior level of professional experience
  • Experience with OXID, PHP, JavaScript, HTML, CSS, MySQL, Docker, n8n, Airtable, AI tools such as Claude, Google Cloud, and Windows Server

Benefits

  • Hybrid arrangement including two remote-working days each week
  • Professional development opportunities and investment in career progression
  • 28 days of annual leave
  • 50% employee discount
  • Team travel and company events
  • Processes supported by AI
  • Great Place to Work® 2025/2026 recognition
  • Meaningful responsibility with direct business impact

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