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Valinor
Valinor
11 – 50 Employees
DefenseEnterpriseGovernment
Valinor is a defense, government, and enterprise technology company that develops practical solutions for unmet needs in public-sector and defense missions. Its centralized go-to-market approach is paired with a decentralized engineering model, enabling teams to identify problems quickly, build right-sized technical products, and deliver them to the end users and organizations that rely on them. Valinor operates at the intersection of government mission requirements and agile engineering.
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Software Deployment Engineer – Hybrid

Deploy and support Valinor’s defense and government drone systems alongside customers and integration partners. Troubleshoot hardware, firmware, and software issues while converting field experience into product improvements.

USUnited StatesNYNew YorkNCNorth CarolinaHybridFull-timeJuniorMiddleEnglish RequiredDevOps Engineer
C++LinuxPython

Description

  • Deploy Condor systems on-site with customers and integration partners during multi-week engagements, taking them from installation and configuration to live operation
  • Support operational and test flights from pre-flight checks through contingency briefings and post-flight debriefs
  • Lead customer training and build operator confidence with the system
  • Diagnose live problems spanning hardware, firmware, and software
  • Develop, test, and deploy software and configuration fixes in the field
  • Integrate field-developed fixes into the core product
  • Act as the primary technical connection between customers and the R&D team
  • Convert field observations into reproducible bugs, requirements, and feature specifications
  • Collaborate with R&D at the New York or North Carolina base to deliver fixes and features
  • Verify fixes and features in the field before broader release
  • Create runbooks, knowledge-base content, and training materials

Requirements

  • Bachelor’s degree in computer science, computer engineering, electrical engineering, robotics, or a related discipline, or equivalent experience
  • Two to six years of experience in software engineering, robotics, field engineering, or technical support for complex hardware systems
  • Proficiency with C++ and Python
  • Hands-on experience with Linux, serial protocols such as UART and I2C, and networking
  • Demonstrated ability to troubleshoot systems across hardware, firmware, and software
  • Experience developing frontend software and flight-control logic
  • Ability to fly and troubleshoot drones, or learn quickly while obtaining an FAA Part 107 license
  • Strong communication skills with both engineers and non-technical users
  • Calm, decisive judgment when customer operations are at risk
  • Willingness to travel more than 50%, including multi-week customer deployments
  • Located near or willing to relocate to the New York or North Carolina site
  • Work from the office in a hybrid arrangement when not traveling
  • U.S. Person based in the United States because the role requires U.S. export-controlled access
  • Experience in forward-deployed or field applications engineering, flight control, navigation, autonomy, startups, or hardware product companies is a plus

Benefits

  • Competitive compensation
  • Equity packages
  • Employer-paid health, dental, and vision insurance
  • 401(k) plan
  • Professional development stipends
  • Unlimited paid time off
  • Two-week company holiday at the end of each calendar year
  • Fertility benefits
  • Engaging work environment
  • Culture that supports mental health and families

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