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Moore Kingston Smith
Moore Kingston Smith
501 – 1,000 Employees
Skilled Worker Visa SponsorConsultingLegalMarketing
Moore Kingston Smith is a multidisciplinary professional advisory firm supporting organisations and individuals through audit and accountancy, tax, corporate finance, business recovery, charity fundraising, forensic accounting, and financial dispute resolution. Its specialists work across disciplines to develop practical solutions shaped around each client’s circumstances, with an emphasis on trusted, long-term relationships. Through the Moore Global network, Moore Kingston Smith helps clients address opportunities and challenges in local, national, and international markets.
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Services Administrator – Tronc Administration (Hybrid, St Albans)

Administer hospitality tips, service charges, and gratuity distributions for UK venues. Manage client data, records, budgets, and payroll-related processes for WMT Troncmaster Services.

GBUnited Kingdom
£30,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredAdministration

Description

  • Calculate and distribute tips, service charges, and other gratuities for employees at UK hospitality venues.
  • Review and analyse client-supplied data to support accurate, timely award distributions.
  • Manage spreadsheets and substantial datasets using Microsoft Excel.
  • Oversee tronc-related budgets after completing the required training.
  • Handle client enquiries and communicate professionally with businesses.
  • Develop effective working relationships across an allocated client portfolio.
  • Use Microsoft Excel, Word, Outlook, and internal business systems.
  • Keep precise digital records within a paperless filing environment.
  • Index, organise, and store client documentation accurately.

Requirements

  • Intermediate to advanced Excel proficiency, including VLOOKUP or XLOOKUP, IF formulas, and PivotTables.
  • Strong numerical skills and confidence handling data.
  • Experience in payroll, finance administration, data processing, hospitality administration, or another process-led role.
  • Exceptional attention to detail and accuracy.
  • Effective time management, with the ability to meet deadlines and balance competing priorities.
  • Customer-oriented approach with clear, professional communication skills.
  • Ability to follow established procedures while identifying and challenging inaccurate information.
  • Calm, structured, and methodical working style.
  • Enthusiasm for learning specialist tronc procedures and relevant legislation.
  • Payroll experience is advantageous but not required.
  • Applicants may complete an assessment involving numerical reasoning, verbal reasoning, and logic.

Benefits

  • 25 days of annual leave, plus three days off over Christmas.
  • Hybrid working arrangement.
  • Private health insurance.
  • Access to Digicare+.
  • Employee Assistance Programme.
  • Professional subscriptions.
  • Inclusive, diverse workplace with a focus on equity, inclusion, and flexibility.

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