U.S. Bank
U.S. Bank
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.

Senior Workfront Business Analyst and Project Manager

Support U.S. Bank’s marketing operations technology by translating business needs into clear requirements. Lead enterprise workflow projects and help improve Workfront processes and adoption.

Description

  • Collect, assess, and document business needs.
  • Connect marketing operations teams with technology partners.
  • Prepare functional specifications, use cases, workflow diagrams, and support materials.
  • Assess gaps and evaluate feasibility.
  • Find ways to streamline processes, improve efficiency, and increase user adoption.
  • Create and maintain governance standards.
  • Share reporting findings, performance measures, and recommendations.
  • Deliver projects from start to finish using Agile, Waterfall, or blended approaches.
  • Set project scope, objectives, outputs, schedules, and resource plans.
  • Track delivery, address risks, and keep work on schedule.
  • Run meetings and provide status updates and stakeholder communications.
  • Guide the planning, execution, and delivery of Adobe Workfront projects.
  • Turn business needs into actionable technical requirements for development teams.
  • Assist with granting and removing user access.
  • Keep the Adobe Workfront User SharePoint site current.
  • Answer questions and work with shared support teams to resolve issues.
  • Help train Workfront users and encourage effective practices.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • Eight to ten years of experience in project management.
  • Working familiarity with Adobe Workfront and Jira.
  • Background supporting enterprise workflow platforms and marketing operations.
  • Ability to work independently, handle ambiguity, and deliver results.
  • Strong written and verbal communication for stakeholder management and documentation.
  • Ability to influence without formal authority.
  • Skill in stakeholder engagement, building consensus, and resolving conflict.
  • Strong communication, problem-solving, and organizational abilities.
  • Experience with marketing operations and project management tools such as Adobe Workfront.
  • Experience managing SharePoint sites and user access controls.
  • Knowledge or training equivalent to at least one advanced Agile or project management certification.
  • Familiarity with data visualization tools such as Tableau or Power BI.
  • Availability to work from a U.S. Bank office at least three days per week.

Benefits

  • Medical, dental, and vision coverage.
  • Basic and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability coverage and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, based on salary grade and tenure.
  • Up to 11 paid holidays.
  • Adoption assistance.
  • Sick and Safe Leave accrual of one hour per 30 hours worked, up to 80 hours annually unless law provides otherwise.
  • Incentive and recognition programs.
  • Equity stock purchase plan.
  • 401(k) contributions and pension.

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