Instacart
Instacart
Instacart is a grocery technology and delivery company focused on making it easier for people to shop for groceries and household essentials. Its platform connects customers with personal shoppers, supports delivery in as little as 30 minutes, and helps households find relevant coupons and deals. Instacart also develops tools for managing complex delivery conditions, including rerouting orders during severe weather. The company describes its broader ambition as building the operating system for the grocery industry, while fostering a flexible, diverse, equitable, and inclusive work environment for its teams.

Senior Retail Media Account Manager - Canada (Remote)

Lead enterprise retail partnerships for Instacart’s Carrot Ads platform in Canada. Drive partner onboarding, advertising adoption, revenue growth, and coordinated execution across internal teams.

Description

  • Manage a portfolio of strategic enterprise retail partners from onboarding through expansion
  • Increase partner adoption, revenue, and use of Carrot Ads as a competitive advantage
  • Train retail partners on campaign tools, demand sourcing, reporting, and invoicing processes
  • Promote expanded ad placements and newly launched product capabilities
  • Explain opportunities to generate additional revenue clearly and effectively
  • Create feedback loops that give Product teams actionable insights from partners
  • Enhance account management playbooks, QBR formats, and partner KPI tracking tools
  • Work with Business Development, Finance, Ads Quality, Product, and other cross-functional teams
  • Coordinate activity across teams supporting the retail partner portfolio

Requirements

  • At least five years of account management or related experience, including work in ad tech, publishing, or retail media
  • Track record supporting enterprise advertising solutions and managing complex partner relationships from start to finish
  • Strong technical understanding with the ability to explain complex product capabilities to non-technical partners
  • Ability to analyze data and turn partner KPI trends into actionable insights
  • Experience working through billing, invoicing, and revenue reconciliation processes with Finance
  • Excellent communication skills with technical teams and executive stakeholders
  • Demonstrated project and program management capability
  • Experience overseeing multiple partner relationships and internal workstreams at the same time
  • Background in cross-functional collaboration and presenting to executive-level audiences

Benefits

  • Option to work from home, an office, or a preferred coffee shop
  • Regular opportunities to attend in-person events
  • Equity grant provided at hire
  • Annual equity refresh grants
  • Competitive compensation and benefits

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