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Ludia Consulting
Ludia Consulting
11 – 50 Employees
ConsultingLogisticsManufacturing
Ludia Consulting helps businesses and nonprofit organizations implement and extend Microsoft Dynamics 365. Its consulting work spans solution architecture, implementation frameworks, field services, ISV solutions, and training, with experience serving organizations in oil and gas, energy, professional services, and manufacturing. The company also supports community and nonprofit projects through its Dynamics for Good initiative.
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Senior Microsoft Dynamics 365 Field Service Consultant

Deliver functional and technical solutions for Microsoft Dynamics 365 CE Field Service. Improve client processes through implementation, integration, migration, and Power Platform work.

USUnited StatesHybridFull-timeSeniorEnglish RequiredConsultant

Description

  • Lead client-facing delivery through functional analysis, process reviews, and business performance improvement
  • Partner with colleagues and leaders to deliver Ludia’s product solutions
  • Support data migration and translation, integration, training, custom development, and reporting with the Delivery team
  • Present completed work in customer design reviews and gather requested changes
  • Create business process design documents and workflows
  • Implement Dynamics 365 CE and Sales solutions that improve operations and follow development best practices
  • Share expertise in Dynamics 365 CE, Sales, and Field Service through online blog posts
  • Build strong working relationships with Ludia customers

Requirements

  • Bachelor’s degree or equivalent in Information Systems, Operations Management, Finance or Accounting, or Computer Science
  • Able to travel to client sites within the United States, up to 50% of the time
  • At least five years of Dynamics 365 solution delivery experience with CE, Sales, or Field Service
  • Knowledge of industry practices, business processes, challenges, and technology in sales, marketing, customer service, and field service
  • Experience delivering end-to-end Microsoft Dynamics 365 CE, Sales, or Field Service implementations
  • At least two years delivering Power Platform solutions, including model-driven or canvas apps
  • Working knowledge of Power BI, including data modeling, report and KPI creation, and deployment
  • Experience automating business processes and customer connectors with Microsoft Power Automate
  • Experience with process mapping and data modeling for Dual-Write crossovers
  • Strong command of Office 365 tools, including SharePoint, Teams, and Yammer
  • Able to independently resolve complex problems
  • Excellent written and verbal communication skills
  • Professional demeanor
  • Comfortable speaking with clients at all levels of an organization

Benefits

  • Family- and community-focused workplace
  • Remote work when not traveling to customer sites
  • Unlimited paid time off
  • Health, vision, and dental coverage
  • 401(k) plan
  • Equal opportunity employer

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