CVS Health is an American healthcare company working across healthcare services, health insurance, pharmacy benefits management, and retail pharmacy. Through businesses including Aetna and CVS Caremark, it supports health coverage, prescription access, condition management, specialty medications, and mail-order pharmacy services. Its neighborhood pharmacies and broader care offerings are designed to help people access essential healthcare more conveniently and affordably. CVS Health brings together insurance, pharmacy, and health services to support individuals and communities throughout their care journeys.
Senior Manager, Software Engineering — Salesforce Platforms
Lead engineering teams building and scaling Salesforce, API, and cloud platforms for CVS Health’s healthcare growth programs. Oversee technology for marketing, contact centers, partnerships, and outreach.
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Wyoming$106,605 – $284,280 / year
RemoteFull-timeSeniorEnglish RequiredEngineering ManagerDescription
- Set technical direction and oversee delivery across brand, marketing, partnerships, contact center sales, and outreach programs.
- Lead Salesforce architecture, customization, and scaling across Sales, Service, Marketing, Data, and Experience Clouds.
- Guide development of custom microservices, event-driven middleware, REST and GraphQL APIs, and data integration pipelines.
- Design high-volume contact center sales workflows, omnichannel integrations, automated outreach triggers, and partner portals.
- Recruit, mentor, and retain Salesforce developers, full-stack engineers, and integration specialists.
- Lead Agile and Scrum delivery, including backlog refinement, sprint execution, code reviews, and architecture sessions.
- Work with Product Management, Design, Security, Marketing, Sales Operations, and executive leaders.
- Apply DevOps practices, automated testing, CI/CD, environment management, and Salesforce governor-limit optimization.
- Assess and integrate Salesforce Agentforce and Einstein AI, generative AI and LLM orchestration, and automated routing.
- Maintain compliance with enterprise security controls, data governance, HIPAA, CCPA, and SOC 2.
Requirements
- At least 6 years of software engineering experience.
- At least 2 years managing or developing software engineering teams in Agile, cloud-first environments.
- Strong Salesforce expertise, including Apex, Lightning Web Components (LWC), Flow Orchestration, Sales Cloud, Service Cloud, and Marketing Cloud or Data Cloud.
- Full-stack or backend development experience with Java, Node.js, Python, microservices, REST or GraphQL APIs, and relational and non-relational databases.
- Experience integrating Salesforce with enterprise applications using MuleSoft, Workato, AWS, Google Cloud Platform, or Azure.
- Experience delivering technology for high-volume contact center or telesales operations, marketing automation, or partner and outreach platforms.
- Salesforce System Architect, Application Architect, or CTA-track certifications are preferred.
- Docker or Kubernetes, CI/CD, GitHub Actions, Copado, SFDX, and cloud-native architecture experience are preferred.
- Experience putting AI capabilities, intelligent agent workflows, or vector search integrations into operation is preferred.
- Experience in healthcare, retail health, HealthTech, or another regulated industry is preferred.
- A bachelor’s degree in Computer Science, Software Engineering, or Information Systems, or equivalent practical experience, is preferred.
Benefits
- CVS Health bonus, commission, or short-term incentive program.
- Equity award program.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.
- Resources supporting physical, emotional, and financial well-being.