Comgent
Comgent
11 – 50 Employees
B2BRecruitment
Comgent is a recruitment and staffing firm focused on helping businesses build and manage technical workforces. Its services include managed supplier programs, MSP services, contingent workforce management, technical recruitment, contractor employment, payroll administration, and compliance support. The company sources skilled professionals across cybersecurity, networking, cloud computing and storage, DevOps and DevSecOps, SDN and SD-WAN, and application development. Comgent supports both client organisations and contractors through short- and long-term assignments, supplier coordination, and workforce administration designed to improve transparency, control costs, and support compliance with local and international employment laws.

Senior Juniper Resident Engineer - Service Provider

Senior Juniper Resident Engineer supporting customer Service Provider networks for Comgent. The role covers routing, MPLS, VPN, and Juniper platform troubleshooting in a hybrid Almaty engagement.

Description

  • Deliver post-sales, on-site engineering support within the customer’s network environment
  • Serve as a trusted technical advisor and Juniper subject matter expert
  • Contribute to the design, implementation, operation, optimisation, troubleshooting, and ongoing development of the customer’s Service Provider network
  • Provide on-site technical assistance for Juniper Service Provider network environments
  • Support network design, implementation, migration, upgrades, and optimisation initiatives
  • Resolve complex routing, MPLS, VPN, and platform-related incidents
  • Manage and monitor JTAC cases, Product Reports (PRs), software fixes, and RMAs
  • Test and verify new designs, software releases, patches, and features before production rollout
  • Prepare implementation plans, Methods of Procedure (MOPs), rollback plans, and technical documentation
  • Create network automation scripts and operational tools
  • Lead technical workshops, knowledge-transfer sessions, and training for customer engineering teams
  • Carry out configuration reviews, network health checks, risk assessments, and best-practice evaluations
  • Prepare recurring technical reports, status updates, and documentation
  • Maintain reliable and efficient Juniper solutions aligned with industry and Juniper best practices

Requirements

  • Advanced knowledge of Juniper products and technologies used in the customer environment
  • Strong Service Provider networking expertise, including routing, MPLS, MPLS VPN, L3VPN, L2VPN, VPLS, BGP, IS-IS, OSPF, and related technologies
  • Experience supporting Juniper MX, PTX, and other relevant routing and switching platforms
  • Experience building network automation scripts and operational tools with Python, Ansible, or comparable technologies
  • Proven ability to resolve complex routing, MPLS, VPN, and platform-related issues
  • Capability to manage and track JTAC cases, Product Reports (PRs), software fixes, and RMAs
  • Ability to produce implementation plans, Methods of Procedure (MOPs), rollback plans, and technical documentation
  • Ability to deliver technical workshops, knowledge transfer, and training to customer engineering teams
  • Ability to conduct configuration reviews, network health checks, risk assessments, and best-practice evaluations
  • Contract freelance engagement with a hybrid working arrangement in Almaty, Kazakhstan

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