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The Hartford
The Hartford
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The Hartford is an insurance and financial services company serving individuals, families, and small to midsize businesses. Founded in 1810, it provides auto, home, and business insurance alongside employee benefits and other insurance solutions. The company is also known for its AARP-endorsed auto and home insurance programs, which provide participating members with access to exclusive benefits and discounts.
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Senior EPL Claims Consultant at The Hartford — Hybrid/Remote U.S.

The Hartford is seeking a senior Employment Practices Liability Claims Consultant to manage litigated claims from investigation through resolution. The role evaluates coverage, liability, and damages while overseeing defense counsel, reserves, negotiations, and claim strategy.

USUnited StatesAZArizonaCTConnecticutFLFloridaILIllinoisTXTexas
$122,400 – $183,600 / year
HybridFull-timeSeniorLeadEnglish RequiredConsultant

Description

  • Manage a caseload of claims-made Employment Practices Liability claims from intake through final resolution
  • Investigate claims and assess relevant information to support decisions
  • Determine coverage, liability, and damages
  • Communicate written claim positions to insureds and other required parties
  • Establish and routinely review expense and indemnity reserves
  • Present cases to management when reserve authority exceeds established limits
  • Create and execute negotiated claim resolution strategies
  • Oversee litigation and defense counsel, including planning, budgeting, and invoice review
  • Assess potential extra-contractual liability exposure
  • Attend trials and mediations when required
  • Contribute to audits, projects, training, and product development initiatives
  • Prepare reports and present findings to senior claims leadership
  • Help business partners assess claim trends and emerging developments
  • Respond to agent and policyholder inquiries while providing customer service
  • Deliver training and marketing support for underwriters
  • Represent the company at industry events focused on risk management and claims
  • Develop and present webinars and internal risk management seminars for high-profile insureds

Requirements

  • A college degree is required
  • A Juris Doctor degree is strongly preferred
  • At least seven years of experience handling litigated coverage and liability cases and/or claims
  • Knowledge of and experience with all aspects of Employment Practices Liability claims
  • Excellent oral and written communication skills
  • Strong strategic thinking and execution capabilities
  • Advanced negotiation and technical claims-handling skills, including insurance coverage knowledge
  • Highly developed time management, prioritization, and desk management skills
  • Ability to express ideas clearly and concisely and influence or persuade others
  • Ability to work with moderate supervision while contributing effectively as a team member
  • Candidates located near an office are expected to work onsite three days per week, Tuesday through Thursday
  • Remote employees must report to an office when business needs require it

Benefits

  • Hybrid or remote work options
  • Short-term or annual bonus opportunities
  • Long-term incentive programs
  • On-the-spot recognition
  • Perks and benefits

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