Docplanner is a global healthcare technology company operating across healthcare, marketplace, and SaaS. Its platform helps patients find and book appointments with doctors while giving clinics and medical professionals tools for practice management, patient engagement, online visibility, and reputation management. Docplanner’s integrated services are designed to improve clinic workflows, reduce missed appointments, and make access to care easier. The company operates in 13 countries, with more than 2,800 employees, around 300,000 active doctors, approximately 25 million appointments booked each month, and about 100 million monthly website visits.
Senior Engineering Manager, Payments (Spain Remote)
Lead Docplanner’s Payments engineering team and build AI-enabled healthcare payment products. Improve retention, engagement, and continuity of care.
Description
- Lead a team of 7–9 Payments engineers.
- Set investment priorities in partnership with Product and Design.
- Manage team performance through clear expectations, feedback, reviews, calibration, and support for underperforming team members.
- Create growth plans, coach through pairing and code reviews, offer stretch assignments, and develop senior engineers and tech leads.
- Contribute directly to the codebase by building features and making architectural changes.
- Adapt and sustain effective AI-enabled engineering practices as tools evolve.
- Raise delivery speed while maintaining quality and keeping operational work low.
- Monitor and communicate delivery speed, quality, team engagement, and product outcomes.
- Lead Payments initiatives that support healthcare payments, retention, daily engagement, and continuity of care.
- Run rapid experiments, test value with users, and adjust direction based on their feedback.
Requirements
- At least 8 years of software engineering experience.
- At least 4 years leading engineering teams in product companies, including hiring, employee development, and performance management.
- Demonstrated ability to develop people and manage challenging performance situations.
- Practical experience using AI to accelerate code writing, review, and refactoring.
- Sound judgment about when not to use AI.
- A founder’s mindset, with the ability to turn ideas into experiments, test them with users, and change course based on evidence.
- Comfort working through ambiguity and trying new approaches.
- Fluent in English.
- Payments or fintech experience, such as with payment service providers, reconciliation, or compliance, is a plus.
- Experience working at scale is a plus.
- Must be based in Spain and authorized to work there, or need visa sponsorship from Docplanner.
Benefits
- Flexible compensation and benefits through Flexoh, with tax savings on restaurant and transport cards, kindergarten, and training.
- Remote or hybrid work, with a Barcelona hub.
- Flexible working hours.
- Shorter seven-hour workdays with earlier finishes in July and August.
- 23 paid holidays, with the option to exchange local public holidays.
- An additional paid day off on your birthday or work anniversary.
- Adeslas private healthcare for employees, with subsidized coverage for family members.
- Wellhub access to hundreds of gyms for employees and their families.
- iFeel mental wellness access, including online psychological support and counseling.
- Free English and Spanish classes.