Marsh McLennan
Marsh McLennan
Marsh McLennan is a global professional services firm working across risk, strategy, and people-related advisory services. Its businesses include Marsh, which provides insurance brokerage and risk management; Guy Carpenter, focused on reinsurance and capital strategies; Mercer, serving clients in health, wealth, and career consulting; and Oliver Wyman, specializing in strategy, economics, and brand consulting. With a workforce of more than 85,000 employees worldwide, Marsh McLennan brings together expertise across finance, consulting, marketing, and related professional services. The company’s hiring landscape spans roles supporting client advisory, risk analysis, business strategy, consulting, and operational teams across its four businesses.

Senior Digital Content Writer, Superannuation — Marsh McLennan (Melbourne Hybrid)

Create clear, compliant superannuation website content for Marsh McLennan. Simplify complex financial information and shape digital journeys with UX, product and compliance teams.

Description

  • Own the creation, review and refinement of high-quality content for the Superannuation website
  • Produce clear, engaging, accessible digital copy focused on customer needs
  • Convert complex superannuation and financial information into plain English
  • Advise on content groupings, page hierarchy, navigation labels and user pathways
  • Work with Digital, UX and Product teams on content audits, journey mapping, and sitemap or page-structure recommendations
  • Keep content consistent with brand standards, legal and regulatory obligations, and digital-content best practice
  • Use UX writing, SEO practices and customer insights to strengthen readability, discoverability and the overall user experience
  • Use internal AI tools for research, content creation and optimisation while preserving editorial quality, accuracy and compliance
  • Coordinate stakeholder reviews, incorporate feedback and deliver content across multiple initiatives
  • Create website content as part of Marsh’s Superannuation Strategic Content team
  • Work across Digital, Product, Legal, Compliance and other stakeholder groups

Requirements

  • Bachelor’s degree or higher in journalism, marketing, communications or a related discipline
  • Background in superannuation, financial services or another highly regulated sector
  • Five or more years writing for digital platforms, including experience simplifying complex information
  • Outstanding writing, editing and proofreading ability
  • Strong attention to detail
  • Experience creating and improving digital content in a regulated setting
  • Experience advising on site structure, page templates and customer journeys alongside UX, design and product teams
  • Familiarity with behavioural science principles
  • Authorisation to work in Australia
  • Successful candidates must complete criminal and bankruptcy checks before starting employment

Benefits

  • Opportunities for professional development
  • Interesting work with supportive leaders
  • Vibrant and inclusive workplace culture
  • Career development opportunities
  • Benefits and rewards designed to support well-being
  • Flexible working environment
  • Hybrid working with the option to work remotely
  • Office-based collaboration, connections and professional development opportunities

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