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Virtusa
Virtusa
Artificial IntelligenceConsultingEnterprise
Virtusa is a global technology services and consulting company focused on helping enterprises modernize how they operate and serve customers. Its work spans digital engineering, artificial intelligence, consulting, design, automation, analytics, and optimization, with domain expertise across banking and financial services, communications, healthcare, insurance, retail, and manufacturing. The company supports enterprise-scale digital transformation through domain-focused solutions and end-to-end technology delivery, including services designed for organizations building and adopting AI-enabled businesses.
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Senior AWS WorkSpaces Architect - Remote United States

Architect and operate enterprise AWS WorkSpaces environments, with responsibility for automation, troubleshooting, optimization, and migrations. Lead major incidents, ITSM processes, and technical collaboration with AWS and internal teams.

USUnited StatesRemoteFull-timeSeniorEnglish RequiredArchitect
AWSAzureCitrixDNSITSMMacOSServiceNow

Description

  • Architect AWS WorkSpaces environments for enterprise use
  • Build and support WorkSpaces Personal, Secure Browser, bundles, images, and directories
  • Administer AWS infrastructure spanning VPCs, subnets, DNS, routing, security groups, endpoints, and Directory Service or Active Directory
  • Diagnose Windows and macOS endpoint and client issues
  • Develop monitoring and automation with CloudWatch, EventBridge, CloudTrail, Lambda, and scripting
  • Manage WorkSpaces image creation, patching, version control, and automated deployment
  • Reduce WorkSpaces costs through billing-mode controls, Cost Optimizer, and usage analysis
  • Administer ServiceNow ITSM processes for incidents, problems, and changes
  • Direct major-incident response and coordinate RCA, PIR, and AAR activities
  • Guide technical discussions with AWS and internal stakeholders

Requirements

  • Hands-on senior-level experience engineering and architecting AWS WorkSpaces
  • Advanced AWS end-user computing expertise across WorkSpaces Personal, Secure Browser, bundles, images, and directories
  • Strong knowledge of AWS infrastructure, including VPCs, subnets, DNS, routing, security groups, endpoints, and Directory Service or Active Directory
  • Experience troubleshooting Windows and macOS endpoints and clients
  • Experience implementing monitoring and automation with CloudWatch, EventBridge, CloudTrail, Lambda, and scripting
  • Background in WorkSpaces image lifecycle engineering, including creation, patching, versioning, and automated deployment
  • Experience optimizing WorkSpaces costs through billing modes, Cost Optimizer, and usage analysis
  • Experience managing ServiceNow ITSM incident, problem, and change workflows
  • Experience leading major incidents and facilitating RCA, PIR, and AAR reviews
  • Strong communication skills with the ability to lead technical discussions with AWS and internal stakeholders
  • Availability for working hours overlapping the US West Coast through 2 p.m. PST
  • AWS certifications such as Solutions Architect, SysOps, or Advanced Networking are preferred
  • Multi-platform VDI or DaaS experience, including Azure Virtual Desktop or Citrix, is preferred
  • Experience scaling WorkSpaces fleets and supporting migrations involving more than 1,000 workspaces is preferred
  • Experience establishing governance and lifecycle automation from the ground up is preferred

Benefits

  • Remote work arrangement

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