Head of Funnel Conversion (CRO)
AIOSLead AIOS’s international funnel conversion work, improving the journey from Meta ads through purchase. Manage country-based product squads and scale conversion experiments across markets.
Open
Clipboard Health is a healthcare marketplace that helps healthcare professionals connect with open shifts at healthcare facilities. By bringing independent professionals and care providers together, the platform supports more flexible staffing and helps facilities respond to patient-care needs. Its work sits at the intersection of healthcare technology, staffing, and marketplace operations, with a focus on improving access to qualified care professionals and addressing workforce shortages.
Senior Applied AI Strategy and Operations Lead
Lead applied AI strategy and operations for Clipboard Health’s healthcare staffing marketplace. Build automations, integrations, and AI-enabled systems that improve daily operational execution.
Description
- Develop and refine workflows, integrations, and automations that increase day-to-day efficiency
- Deliver high-priority tooling and automation initiatives across the operations technology stack
- Work with engineers and developers to define requirements, document technical specifications, and prioritize Operations tooling
- Enhance support platforms and AI-enabled operational solutions
- Turn clearly defined problems into practical, well-scoped technical solutions
- Find and resolve gaps and inefficiencies in existing tools
- Troubleshoot issues, strengthen system reliability, and ensure production tools perform effectively
- Help improve how operational systems integrate and work together
- Represent Operations’ technical needs and collaborate with leadership on priorities and systems
Requirements
- Comfort working with APIs, integrations, and automation tools, with the ability to build and debug independently
- Ability to manage competing priorities while maintaining high standards for quality and reliability
- Understanding of how tools, workflows, and dependencies interact
- Ability to turn loosely defined problems into practical, well-structured solutions
- Experience with support platforms such as Zendesk is preferred
- Familiarity with AI-enabled tools and automation workflows is preferred
- Experience in Operations, Support, or Customer Experience environments is preferred
- Experience working with evolving or fragmented technology stacks is preferred
- Based in the United States
- Authorized to work in the United States
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