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RR Donnelley provides marketing, packaging, print, and supply chain solutions for organizations managing customer communications and experiences. Its services span creative execution and business process consulting, helping clients coordinate customer touchpoints across the journey while considering environmental impact. The company serves clients worldwide through a workforce of 32,000 employees across 28 countries, supporting organizations ranging from Fortune 100 companies to other large enterprises.
Sales Development Representative - Utah (Remote)
Remote Sales Development Representative role with RR Donnelley focused on prospect research, cold outreach, qualified appointment setting, and Salesforce pipeline management. The position supports lead generation and discovery meetings for RRD’s marketing, packaging, print, and supply-chain solutions.
Description
- Set qualified appointments with prospective clients to support sales growth
- Route leads to sales representatives for additional qualification and closing
- Contact prospects through established outbound prospecting methods
- Create interest in discovery meetings with RRD Sales Executives
- Map relevant contacts within target accounts and explain the value of RRD products and services
- Research prospects’ business objectives and commercial needs online
- Build a strong sales pipeline through focused, strategic prospecting
- Work with sales colleagues to create lists of target prospects
- Maintain the prospect pipeline while delivering a positive customer experience
- Hand leads to the sales team after the initial discovery meeting
- Record and manage all lead-generation activity in Salesforce
- Review sales strategy with Sales Leaders
Requirements
- An associate degree in business, communications, or a related discipline is preferred; a high school diploma or GED is required
- At least two years of sales and telemarketing experience, including cold calling
- Documented success meeting or surpassing lead-generation goals
- Working proficiency with Salesforce CRM and other sales technology
- Strong written and spoken communication abilities
- Effective time-management and organizational skills
- Capacity to work independently and collaboratively
- Demonstrated knowledge of prospecting and lead-generation methods
- Experience conducting outreach by email, phone, and social media
- Research ability to find prospective customers and understand their business needs
- Ability to address objections and remain constructive after rejection
- Flexibility in response to changing markets and sales approaches
- Professional, customer-oriented approach to business development
- Ability to work remotely
- Successful completion of pre-employment background and drug screening
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Disability insurance
- 401(k) plan with company match
- Life insurance
- Voluntary supplemental insurance options
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer and partner discounts
- Eligibility to participate in bonus, commission, or incentive programs may form part of total compensation
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