CACI International Inc
CACI International Inc
CACI International Inc is a U.S.-based government contractor serving national security, defense, and federal civilian customers. Its teams develop and support technology and professional services spanning cybersecurity, digital operations, enterprise IT modernization, electronic warfare, counter-unmanned systems, space and optical communications, DevSecOps software, mission engineering, and logistics. As a large prime contractor, CACI combines software, analytics, sensing, and hardware to help government organizations address evolving threats and modernize complex technology architectures.

Remote Case Support Analyst - Federal Background Investigations

Support CACI’s federal background investigations and national security missions in a remote Case Support Analyst role. Review cases, guide field staff, and resolve investigator questions.

Description

  • Support national security and suitability investigations directly
  • Assist field and review teams through the investigator helpline and case-scoping process
  • Provide subject-matter expertise on customer policies, procedures, case coverage, issue resolution, reporting requirements, and FWS
  • Respond to case-related questions from field investigators, reviewers, and section leads by phone and email
  • Understand the core responsibilities of field and review department roles
  • Review the initial stages of field investigations for compliance with national standards and customer requirements
  • Advise CACI field staff on investigation responsibilities and issues identified during casework
  • Evaluate assigned case types and relay important case information to field personnel
  • Cancel unnecessary items and ensure required fieldwork is scheduled or extended
  • Organize daily workloads and task lists around customer, business, and team priorities
  • Attend required meetings
  • Complete additional duties as assigned

Requirements

  • U.S. citizenship is required to obtain a Federal security clearance
  • Maintain a current, favorably adjudicated T5 or T5R background investigation
  • Bachelor’s degree or equivalent relevant experience conducting Federal background investigations or reviewing Federal background investigation reports
  • At least 12 months of experience conducting or processing background investigations
  • Ability to manage multiple tasks and respond to email and phone inquiries in a fast-paced setting
  • Availability for flexible morning and afternoon schedules, including approximately two late-afternoon shifts each month
  • Advanced computer proficiency, including Microsoft Word, Excel, Outlook, and PowerPoint
  • Strong customer service capabilities
  • High attention to detail with effective time-management, organizational, and administrative skills
  • Analytical and problem-solving ability, including identifying patterns, trends, issues, key findings, conclusions, and relevant information
  • Strong written and verbal communication skills
  • Ability to pass a required pre-employment drug test
  • Ability to obtain and retain a favorable U.S. Government security clearance
  • Ability to work both independently and collaboratively
  • Ability to meet typical office-environment physical requirements, including extended computer use
  • Adequate vision, speech, and hearing for office, telephone, and video communications

Benefits

  • Flexibility to balance professional responsibilities with personal life
  • Competitive benefits package
  • Opportunities for learning and professional development
  • Flexible time-off benefit
  • Extensive learning resources
  • Healthcare benefits
  • Wellness benefits
  • Financial benefits
  • Retirement benefits
  • Family support benefits
  • Continuing education benefits
  • Time-off benefits

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