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Allstate
Allstate
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Allstate provides insurance and protection products across home, auto, device, and identity coverage. Its work centers on helping customers manage risk, protect their finances, and navigate unexpected events with greater confidence. The company also highlights community involvement and sustainability as part of its broader approach to serving customers and contributing to positive social impact.
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Remote Auto Claims Adjuster – Texas | Allstate

Allstate is hiring a Texas-based remote Auto Claims Adjuster to inspect vehicle damage, prepare estimates, investigate claims, negotiate settlements, and manage total-loss cases from a home office.

USUnited StatesTXTexas
$53,500 – $117,700 / year
RemoteFull-timeJuniorNo degree requiredEnglish RequiredExecutive Assistant

Description

  • Perform remote vehicle inspections using photos and live video
  • Assess claims and document vehicle damage
  • Prepare repair estimates and supplemental estimates
  • Manage total-loss claims across a broad range of vehicles
  • Coordinate with customers, vendors, third-party carriers, claimants, and other stakeholders
  • Investigate auto claims and interpret policy language to determine coverage
  • Assess and negotiate claim settlements
  • Apply estimating software, job aids, and settlement platforms
  • Maintain complete and accurate claim records in the claims system
  • Apply policy terms accurately to help protect Allstate’s financial interests
  • Use customers’ preferred communication channels and provide ongoing claim updates
  • Complete approximately eight weeks of onboarding, licensing, and role-specific training, including two weeks at the Dallas, Texas office

Requirements

  • At least 18 months of auto-collision estimating experience using CCC or Mitchell
  • Proven ability to develop detailed estimates covering paint, body, frame restoration, and mechanical work
  • Experience with virtual inspection tools and standard computer applications
  • Strong analytical ability to evaluate damage and produce accurate estimates
  • Clear, effective communication with customers and other stakeholders
  • Ability to work independently and manage time effectively in a virtual setting
  • Working knowledge of auto-claims insurance policies and applicable industry regulations
  • Availability for required virtual and in-person training
  • Active participation in virtual coursework and successful completion of the training program
  • Obtain all required adjuster and/or appraiser licenses within 60 days of hire, where applicable
  • Maintain required licenses, continuing education, and state renewal obligations
  • Consent to a background investigation
  • Dedicated private workspace without distractions
  • Minimum internet bandwidth of 50 MB download and 5 MB upload
  • Suitable work surface and seating
  • Home office located in the United States; this role is unavailable to residents of Washington, California, Alaska, and Hawaii. Allstate generally does not sponsor employment-based visas for this position.
  • benefits

Benefits

  • Medical, dental, and vision insurance coverage
  • Allstate pension plan
  • 401(k) savings plan
  • Ayco financial coaching
  • Spring Health mental and emotional wellbeing resources
  • Paid parental leave
  • Adoption reimbursement
  • Paid time off
  • Tuition reimbursement
  • Wellness incentives
  • A $1,000 sign-on bonus for candidates holding an active appraiser or adjuster license in Texas, Florida, or their state of residence, subject to stated exclusions
  • Technology package with a laptop, monitors, headset, keyboard, and mouse
  • Monthly reimbursement toward internet connectivity costs

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