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EF Education First Teachers
EF Education First Teachers
1,001 – 5,000 Employees
B2BEducation
EF Education First Teachers supports language educators around the world with practical resources for teaching English and other languages. As part of EF Education First, the division provides curriculum materials, lesson plans, classroom tools, digital and print resources, and online teacher training through platforms including EF Teacher Zone. Its work serves individual teachers, schools, and language institutions, with a team operating in the education and B2B sectors.
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Program Compliance Co-op – Sales Support

Support education-credit compliance for Cultural Care Au Pair participants by reviewing documentation, assessing extension eligibility, and coordinating with global participants and sales teams.

USUnited StatesMAMassachusetts
$20 / hour
HybridInternshipEntry levelNo degree requiredEnglish RequiredCompliance

Description

  • Maintain organized records of au pairs’ education-credit documentation and update status information in internal systems
  • Evaluate coursework records, transcripts, and certificates against U.S. Department of State requirements
  • Approve eligible submissions and identify documentation that is incomplete or does not qualify
  • Handle education-credit inquiries and oversee the Extension team’s incoming request queue
  • Resolve inquiries directly or refer cases to the appropriate specialist
  • Explain approval outcomes, remaining requirements, and next steps to au pairs, host families, and local coordinators
  • Work with the extension sales team to provide education-credit updates and support extension discussions
  • Coordinate with education course providers
  • Update internal resources when course offerings or recommendations change
  • Analyze submission patterns to find bottlenecks and suggest process improvements

Requirements

  • Demonstrated precision and consistency when reviewing and evaluating documentation
  • Strong written and spoken communication skills
  • Ability to explain compliance standards clearly to an international and diverse audience
  • Capacity to process high submission volumes, balance competing priorities, and meet deadlines in a fast-paced setting
  • Strong organizational skills and personal initiative
  • Ability to work independently with limited supervision
  • Collaborative approach and experience partnering across functions, especially with sales or client-facing teams
  • Additional language proficiency is an advantage
  • Experience with international students or colleagues, or in a multicultural workplace
  • Background in education administration, compliance administration, program coordination, or a related discipline
  • Familiarity with cultural exchange programs, J-1 visa rules, or Department of State compliance standards

Benefits

  • Work-from-home option on Fridays
  • Co-op placement structured to align with a student’s college or university program
  • Opportunity to gain full-time or part-time experience over a defined period
  • Ongoing opportunities for learning
  • International, energetic work community
  • Culture of mutual support

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