TEKsystems
TEKsystems
TEKsystems is a global technology consulting and workforce solutions company serving enterprise organizations. Its work spans cloud, data and AI, automation, application development, Agile and DevOps transformation, technology operations, and digital experience. The company also provides talent acquisition, recruitment, and managed services, supporting technology teams and large-scale workforce programs across sectors including financial services, healthcare, the public sector, telecommunications, retail, manufacturing, and energy. Its broad service model creates opportunities across consulting, engineering, technology operations, and recruitment-focused roles.

Patient Billing Representative – Remote Contract, United States

Provide remote patient billing support for TEKsystems’ healthcare clients by answering billing and insurance questions, researching accounts, and resolving routine issues. Help support a major Epic transition while delivering compassionate service in a high-volume environment.

Description

  • Respond to patient questions about billing, explanations of benefits, deductibles, Medicare, and insurance.
  • Investigate patient accounts and address routine billing concerns.
  • Maintain accurate insurance information.
  • Manage high call volumes while providing empathetic customer support.
  • Contribute to a major Epic transition.

Requirements

  • At least three years of experience in healthcare billing or customer service.
  • At least three years of Epic experience in revenue cycle or business office operations.
  • Excellent verbal and written communication skills.
  • Strong ability to analyze issues and find solutions.
  • Capacity to work effectively with limited supervision.
  • Residence in one of the approved states: Arizona, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Kansas, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.

Benefits

  • Medical, dental, and vision coverage.
  • Critical illness, accident, and hospital insurance options.
  • 401(k) plan with pre-tax and Roth contribution options.
  • Voluntary life and AD&D coverage for employees and dependents.
  • Short- and long-term disability coverage.
  • Health Savings Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Paid time off, vacation, or sick leave, as applicable.

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