Trulieve
Trulieve
Trulieve is a cannabis organization founded in 2016 that develops and provides medicinal and recreational marijuana products. Its work spans corporate operations, production, and retail, creating career opportunities across the teams that support cannabis products and patient-focused services. The company highlights diversity, social responsibility, and innovation as part of its approach to the cannabis industry.

Part-Time Dispensary Associate

Help Florida cannabis customers choose products and complete purchases while providing compliant patient service, processing orders, and supporting retail operations at Trulieve.

Description

  • Educate customers about cannabis products, their benefits, and possible side effects.
  • Complete customer purchases in compliance with state regulations.
  • Deliver considerate customer service using empathy, compassion, and product knowledge.
  • Support managers and shift supervisors with returns under company policy.
  • Prepare and process patient orders accurately within required timeframes.
  • Follow Trulieve policies and procedures.
  • Work with the leader on duty to improve the customer experience.
  • Help customers resolve product and device issues.
  • Partner with leadership and management to address customer concerns.
  • Record customer issues and concerns in customer profiles.
  • Keep the workstation clean and stocked.
  • Complete other duties assigned by management.
  • Provide delivery associate support as needed and follow delivery procedures.
  • Process online orders, including deliveries, within two hours.

Requirements

  • High school diploma or equivalent, plus experience in this or a similar field.
  • At least 21 years old, or at least 18 in Connecticut, Pennsylvania, or West Virginia.
  • Previous retail or customer service experience preferred.
  • Previous cash-handling experience.
  • Ability to work independently in a fast-paced, changing environment and with people across roles and seniority levels.
  • Strong spoken and written communication skills.
  • Ability to work both independently and as part of a team.
  • Strong interpersonal skills, business judgment, professionalism, confidentiality, and discretion.
  • Ability to understand and follow written and spoken instructions.
  • Ability to interact respectfully and courteously with customers and team members.
  • Conversational English proficiency.
  • Ability to use computers, laptops, electronic equipment, and telecommunications devices.
  • Mental and physical ability to perform the job duties.
  • Valid driver's license and clean driving record for delivery driver duties.
  • Ability to pass a comprehensive background check.
  • Ability to stay active throughout the workday and work effectively with patients, personnel, and support agencies.
  • Ability to handle, push, pull, lift, carry, or position objects weighing up to 50 pounds.
  • Availability for flexible hours, including evenings, weekends, holidays, and after-hours shifts as business needs require.

Benefits

  • Benefits package that includes paid time off.

Related Jobs