Robertet Group
Robertet Group
1,001 – 5,000 Employees
BeautyFood & BeverageManufacturing
Robertet Group is a family-controlled French manufacturer specializing in fragrances, flavors, natural ingredients, and health and beauty actives. Founded in Grasse in 1850, the company manages the process from plant sourcing and natural raw-material development through extraction technologies such as hydro-distillation, molecular distillation, and CO2 extraction, then applies those ingredients to finished fragrance and flavor creations. With 17 creation centers, more than 1,600 natural materials, operations in over 50 countries, and a team of more than 2,500 employees, Robertet serves customers across perfumery, food and beverage flavoring, beauty, and wellness markets. Its activities also include nutricosmetics through Hitex and Bionov, making the group relevant to roles spanning ingredients, formulation, manufacturing, research, and commercial development.

Onsite Sales Service Coordinator – Piscataway, NJ

Onsite Sales Service Coordinator supporting Robertet customer projects in Piscataway, New Jersey. Coordinates samples, documentation, pricing, and cross-functional delivery for a natural ingredients, flavor, and fragrance company.

Description

  • Oversee project initiation through completion
  • Maintain clear communication with internal teams throughout each project
  • Prioritize customer requests for samples, documentation, and information
  • Coordinate timely customer communication and delivery
  • Provide documents and information through customer-designated sites and platforms
  • Involve the appropriate stakeholders to resolve project lifecycle issues
  • Build knowledge of customer products, requirements, and procedures
  • Coordinate meetings involving multiple project functions
  • Partner with Account Managers to keep project pipeline records accurate
  • Alert internal teams to expected changes in business demand
  • Maintain customer contact records in project management software
  • Develop pricing aligned with customer needs and target gross profit margins
  • Prepare sales reports
  • Attend customer visits and product tastings
  • Contribute to special projects and internal initiatives
  • Handle additional administrative responsibilities as required

Requirements

  • Associate degree or two years of industry experience
  • Proficiency with Excel
  • Bachelor’s degree preferred
  • Five years of sales service or customer service experience in the flavor industry preferred
  • Oracle experience preferred
  • Highly organized with strong attention to detail
  • Excellent verbal and written communication skills
  • Strong problem-solving ability
  • Self-motivated and goal-oriented
  • Able to collaborate effectively with internal and external resources
  • Able to sit for extended periods and use office equipment and computers
  • May be required to lift supplies and materials

Benefits

  • Competitive salary
  • Health benefits package
  • Health and wellness benefits
  • Emotional and well-being benefits
  • Savings benefits supporting current and future goals
  • Paid volunteer day
  • Opportunities for career development, growth, and progression

Related Jobs