Prospera Credit Union
Prospera Credit Union
501 – 1,000 Employees
BankingFinanceInsurance
Prospera Credit Union is a community-based financial services organization serving more than 117,000 members across British Columbia through 24 branches and a Member Service Centre. Its services span personal and business banking, financial planning, and wealth planning. The credit union focuses on building trusted member relationships, supporting financially healthy communities, and responding to the diverse needs of the people it serves. Prospera also emphasizes diversity, equity, and inclusion as part of its workplace and community commitments.

Local Business Relationship Manager - Prospera Credit Union (Hybrid)

Manage and grow a portfolio of micro-business clients for Prospera Credit Union in a hybrid role. Provide lending guidance, financial solutions, relationship management, and credit-risk assessment across British Columbia’s Lower Mainland.

Description

  • Build and manage a portfolio of high-value micro-business clients and owners
  • Develop, strengthen, and retain business-customer relationships
  • Deliver integrated financial guidance for business and personal banking needs
  • Cultivate key contacts through networking and public relations to strengthen the credit union’s reputation
  • Review assigned portfolios and confirm customers have suitable lending and related products
  • Connect customers with relevant Prospera business lines and specialist support
  • Negotiate and put revised or new banking arrangements into effect
  • Conduct required due diligence and investigations
  • Evaluate and interpret financial and other relevant information
  • Assess collateral value and recommend loans, renewals, and amendments under lending policies
  • Monitor portfolio reports, address emerging issues with customers, and create risk-mitigation plans
  • Advise on retaining, expanding, or de-marketing relationships based on credit risk, profitability, and other factors
  • Coach business customers, maintain current financial records, and provide guidance on enterprise success
  • Visit existing and prospective customers to assess operations, identify opportunities, and protect loan security

Requirements

  • At least three years of retail lending experience with strong interpersonal skills and a willingness to learn business lending, or two years of small-business management or lending experience
  • Demonstrated results in business development and client relationship management
  • Strong organization skills and the ability to meet deadlines under pressure
  • Comfortable and capable with technology
  • A record of achieving goals and targets while generating revenue
  • Excellent verbal, written, and presentation communication skills
  • Post-secondary education in Commerce or Business Administration, or an equivalent combination of education and experience
  • Successful completion of criminal, credit, and reference checks

Benefits

  • Compensation package combining base pay with incentive opportunities
  • Flexible Work Program available for eligible roles
  • Flexible Benefits Program
  • Defined Contribution Retirement Plan
  • Vacation, Wellness Days, and paid Prosperian Days
  • Professional development opportunities
  • Supportive and collaborative workplace
  • Recruitment-process accommodation

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