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Arrow Components
Arrow Components
ConsultingLogisticsManufacturing
Arrow Components operates arrow.com, the e-commerce marketplace of Arrow Electronics. The platform serves electrical engineers and technology businesses with a broad selection of electronic components, along with datasheets, reference designs, and free design tools to support product development. As part of Arrow Electronics, the company connects technology manufacturers and service providers with customers seeking practical solutions for engineering, manufacturing, and business needs.
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Inside Sales Representative at Arrow Components (Hybrid, United States)

Manage Arrow customer relationships, supply-chain solutions, quoting, and sales support. Help improve margins, market share, order fulfillment, and long-term supplier partnerships.

USUnited StatesMAMassachusettsNYNew York
$25 – $31 / hour
HybridFull-timeJuniorMiddleEnglish RequiredInside SalesSales

Description

  • Manage account relationships through strategic service and customer support
  • Increase margins and market share through value-added solution selling
  • Support customers with quoting, demand fulfillment, on-time delivery, engineering assistance, and troubleshooting
  • Coordinate between suppliers and customers to develop long-term business partnerships for Arrow
  • Create and oversee customer strategies within the assigned account territory
  • Manage supply-chain engagements and sell complementary products and solutions
  • Provide ongoing sales support throughout the order-to-invoice process
  • Serve as the customer contact for quality matters, corrective actions, field quality reports, credit, and financial information
  • Maintain DPM and inventory accuracy to reduce write-offs and bill-backs
  • Define quote-process strategy, coordinate quotation resources, verify EOL and NCNR changes, negotiate pricing and markup, and communicate price increases to customers

Requirements

  • A four-year degree or two to four years of relevant experience
  • A degree in sales or supply chain management
  • Experience in customer service
  • Detailed knowledge of supply-chain engagements, including MRP Share, Implant Store/Consignment, and CARES
  • Knowledge of the market’s competitive landscape
  • Ability to make sales decisions using market information
  • Knowledge of customer quote-to-order and order-to-invoice workflows

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with matching contributions
  • Short- and long-term disability insurance
  • Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
  • Paid time off, including sick leave, holidays, and vacation
  • Tuition reimbursement
  • Opportunities for professional growth
  • Competitive financial compensation
  • Multiple compensation plans
  • Comprehensive benefits package
  • Variable OTE component tied to specific sales goals

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