CodeMettle
CodeMettle
51 – 200 Employees
ConsultingDefenseLogistics
CodeMettle develops user-centric NetOps software for defense, government, and commercial partners. Founded in 2009, the company builds in-house tools that bring network operations and complex data integration together across platforms, with an emphasis on security, reliability, rapid prototyping, and continuous improvement. Its work spans defense, consulting, and logistics contexts, helping organizations manage demanding network environments with greater cohesion.

Infrastructure Support Engineer (Hybrid)

Support CodeMettle’s DevOps infrastructure across CI/CD, Linux systems, networking, hardware, and development tooling. Help maintain network-management software environments serving defense, government, and communications customers.

Description

  • Act as the initial contact for internal issues involving DevOps infrastructure, tools, and services, resolving problems or routing them to the right team.
  • Operate and maintain systems supporting software development, continuous integration and delivery, testing, security, artifact management, and network or device simulation.
  • Administer user accounts, permissions, and access across development platforms and tools.
  • Track system health, handle alerts, and support maintenance, patching, upgrades, and backups.
  • Develop documentation, runbooks, and knowledge-base content that enable engineers to solve common issues independently.
  • Help product and engineering teams make effective use of DevOps infrastructure self-service features.
  • Coordinate with security, engineering, and operations stakeholders to maintain shared systems.
  • Advance automation and Infrastructure as Code initiatives that reduce manual effort.
  • Install and maintain office hardware, laboratory equipment, servers, and workstations when needed.
  • Build expertise through guidance from senior engineers and continued learning about DevOps tools and practices.
  • Handle tickets and Slack requests involving GitLab, Nexus, and build environments.
  • Support the installation, upgrading, patching, and monitoring of Kubernetes, Git servers, artifact repositories, and hypervisors.
  • Investigate failed builds and deployments while making incremental CI/CD pipeline improvements.
  • Automate recurring support work, including account provisioning, environment resets, and host configuration.

Requirements

  • Bachelor’s degree in computer science, information technology, or a related discipline; alternatively, 2–4 years of relevant IT support, help desk, systems administration, or DevOps experience may substitute for the degree.
  • Working familiarity with Linux and foundational networking concepts, including TCP/IP, DNS, DHCP, and firewalls.
  • Basic scripting ability with Bash, Python, PowerShell, or a comparable language.
  • Willingness to administer and support applications and systems shared by multiple teams.
  • Patient, service-oriented approach with a genuine interest in helping colleagues.
  • Self-directed, proactive, and curious work style.
  • Strong problem-solving ability.
  • Effective communication and interpersonal skills for building productive working relationships.
  • Able to work in the CodeMettle office to handle hardware and maintain equipment as needed.
  • U.S. citizenship is required for access to CodeMettle systems.
  • Exposure to development tools and processes involving Go, Java, Python, JavaScript, TypeScript, or Scala, with willingness to work across them.
  • Exposure to Infrastructure as Code using Ansible and Terraform.
  • Exposure to Docker or Kubernetes containers, Git version control, and CI/CD practices.
  • Experience using a ticketing or help desk platform.
  • Able to work in the office at least three days per week under the hybrid schedule.
  • Able to remain at a workstation for extended periods while working at a computer.
  • Able to use a keyboard, mouse, and standard computer equipment with regular repetitive motion.
  • Able to view computer monitors and screens for prolonged periods with suitable visual acuity.
  • Able to occasionally stand, walk, or move around the office to collaborate or access equipment.
  • Able to lift or move small office or technical items, including laptops and servers, weighing approximately 20–25 pounds when required.
  • Able to navigate standard office areas such as meeting rooms, collaboration spaces, and equipment locations.

Benefits

  • Direct access to and communication with senior management.
  • Professional development and training opportunities.
  • 401(k) plan with full vesting after three months.
  • Medical, dental, and vision insurance.
  • HSA, FSA, and DCA account options.
  • Flexible office hours and remote-work opportunities.
  • Open paid time off.
  • Parental leave.
  • Wellness and fitness-center discounts.
  • MARTA commuter benefits.
  • Employee assistance programs and concierge services.

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