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Humana
Humana
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Humana is a healthcare and health insurance company focused on improving health outcomes for individuals, communities, and the broader healthcare system. Its work includes Medicare Advantage HMO, PPO, and PFFS plans serving populations such as seniors and military members. Humana also emphasizes an inclusive workplace built around belonging, mutual respect, and opportunities for employees to contribute to the company’s health-focused mission.
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Humana Community Engagement Professional – Northeast Florida

Build community partnerships and outreach programs for Humana Medicaid members. Support better health outcomes across Northeast Florida through events, referrals, and collaboration.

USUnited StatesFLFlorida
$58,700 – $70,400 / year
HybridFull-timeJuniorEnglish RequiredCommunity Manager

Description

  • Build partnerships with community organizations, schools, faith groups, coalitions, and local stakeholders.
  • Represent Humana at community events, health fairs, meetings, conferences, and stakeholder forums.
  • Identify collaboration opportunities that support organizational priorities, health outcomes, and population health strategies.
  • Connect internal teams with external partners to address community needs and improve access to services.
  • Support outreach that strengthens brand awareness and member retention.
  • Use public health principles and social drivers of health to identify barriers affecting members and communities.
  • Track community trends, disparities, and emerging needs to guide outreach priorities and organizational strategy.
  • Develop and manage a partner portfolio that supports member referral pathways.
  • Manage allocated budgets and resources responsibly.
  • Record outreach, events, referrals, and partner engagement in QuickBase or other tracking systems.
  • Maintain accurate data to support reliable records and reporting.
  • Travel across the assigned region for events, presentations, coalition meetings, and outreach.
  • Keep current on plan benefits and Florida’s Medicaid landscape.
  • Present to community groups in line with approved communications and marketing plans and state regulations.

Requirements

  • Bachelor’s degree.
  • At least one year of experience in corporate social responsibility, community outreach, education, or nonprofit work.
  • At least one year of experience supporting Medicaid health plans or underserved populations.
  • Familiarity with Florida’s geography and culture, especially Northeast Florida.
  • Residence in Duval, Clay, Nassau, Baker, or St. Johns County.
  • Proficiency with administrative and data management systems.
  • Knowledge of community resources and how to navigate them.
  • Strong knowledge of community and faith-based organizations, social determinants of health, and health equity.
  • Strong presentation skills.
  • Understanding of marketing, social media, and public relations as they relate to field-based work.
  • Experience in event, project, or program management.
  • Home internet with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.
  • A dedicated home workspace without ongoing interruptions to protect member PHI and HIPAA information.
  • Willingness to commute across surrounding counties.
  • Availability to work evenings and weekends as needed.
  • Ability to accommodate occasional overnight stays.
  • Ability to independently set up, assemble, transport, operate, and dismantle event materials and equipment weighing up to 20 pounds.

Benefits

  • Bonus incentive plan based on company or individual performance.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • 401(k) retirement savings plan.
  • Paid time off.
  • Company holidays.
  • Personal holidays.
  • Paid parental leave.
  • Paid caregiver leave.
  • Short-term disability coverage.
  • Long-term disability coverage.
  • Life insurance.
  • Personal wellness support.
  • Work-from-home arrangement.
  • Occasional travel to Humana offices for training or meetings.

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