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Benefact Group
Benefact Group
1,001 – 5,000 Employees
ConsultingFinanceInsurance
Benefact Group is a purpose-led financial services group operating across insurance, broking, advisory, and asset management. Its specialist businesses serve individual and institutional clients in multiple countries, combining commercial expertise with a commitment to directing available profits toward charities and good causes. The group also supports community and climate initiatives and promotes career development for people working across its diverse financial services teams.
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Equine Insurance Administrator

Administer equine insurance policies for SEIB, a specialist UK broker, covering new business, renewals, policy changes, and documentation. Support clients, maintain compliant records, and contribute to retention and service targets.

GBUnited Kingdom
£26,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredAdministration

Description

  • Administer equine insurance activities, including new business, renewals, policy amendments, and timely issuance of accurate documentation.
  • Respond to calls, correspondence, client questions, and referrals promptly and professionally.
  • Maintain precise records and process financial transactions accurately.
  • Keep client funds, overdue items, diaries, and company systems current and compliant with internal guidelines.
  • Contribute to agreed client retention goals.
  • Recognise suitable opportunities to introduce additional products and services.
  • Meet established KPIs and quality benchmarks.
  • Participate in ongoing professional development.
  • Collaborate with colleagues and help foster a positive, supportive team environment.

Requirements

  • Reflect the organisation’s values by being fun, supportive, professional, partnership-oriented, and ambitious.
  • Build trusted relationships with clients and colleagues through confident, effective communication and a strong service focus.
  • Organise and prioritise work effectively using sound time-management skills.
  • Work adaptably and collaboratively within a team setting.
  • Operate confidently while following regulatory and compliance requirements.
  • Keep client needs at the centre of your work.
  • Use information technology systems competently.
  • Bring proven equestrian knowledge and practical experience.
  • Insurance experience is advantageous but not required.
  • Complete the training provided for the role.

Benefits

  • 28 days of annual leave plus bank holidays.
  • A paid day off for your birthday.
  • Group personal pension.
  • Bonus scheme.
  • Holiday purchase scheme.
  • A range of health and wellbeing support.
  • Company cash plan.
  • Income protection.
  • Life assurance.
  • Enhanced sick pay and parental leave.
  • Study support and funding for professional qualifications.
  • Paid volunteering leave.
  • Hybrid working.
  • Comprehensive training provided.

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