RightSite Health works with emergency medical services teams to connect patients with telehealth emergency room doctors and care navigation when an emergency department visit may not be needed. Its services extend beyond the initial encounter, helping patients manage prescriptions, arrange transport to appointments, and access social services. The company operates across healthcare and telecommunications, with a focus on supporting patient care outside the hospital.
EMS Partnership Manager
Manage EMS agency relationships across Georgia, supporting adoption, renewals, and patient routing initiatives. The role works with Sales, Clinical, and Implementation teams and includes travel to partner sites.
Description
- Serve as the main contact for assigned EMS partners and oversee the day-to-day partnership experience.
- Build lasting relationships with EMS chiefs, operations and dispatch leaders, and field personnel.
- Work with Sales on renewals, expansions, and partner planning as an EMS subject matter and relationship resource.
- Support growth within current and neighboring agencies through introductions and operational knowledge.
- Increase adoption and appropriate use by aligning training with dispatch workflows and field operations.
- Track partner performance and utilization to spot risks and opportunities.
- Work with Implementation and Clinical teams to resolve issues and improve clinical and operational outcomes.
- Lead partner check-ins, performance reviews, and on-site meetings.
- Assist Sales and executive leaders with renewals, contract changes, and program expansions.
- Represent RightSite at agency meetings, training sessions, and regional or state EMS events.
- Keep CRM records current to support forecasts, renewals, and internal coordination.
- Follow EMS market developments, regulatory changes, and public-sector trends.
Requirements
- Based primarily in Georgia, within reasonable distance of the Atlanta metro area and airport.
- Able to travel as needed to support RightSite markets in Texas and Florida.
- Bachelor’s degree or equivalent experience.
- Preferred: 1–3 years working in EMS, public safety, healthcare services, or a related field.
- Strong knowledge of EMS operations, public-sector settings, and value-based care concepts.
- Demonstrated ability to build and maintain trusted relationships with public safety stakeholders.
- Experience supporting account growth, renewals, or expansions alongside a Sales team.
- Excellent communication and presentation skills for executive leaders and frontline teams.
- Strong organization, time management, and follow-through.
- Analytical problem-solving skills, including translating data into useful partner insights.
- Comfort working across Sales, Implementation, Clinical, and Product teams.
- Willingness to travel to partner locations and industry events.
- Preferred: experience with HubSpot, Salesforce, or a similar CRM.
Benefits
- Opportunity to help build a company from its early stages.
- Competitive base salary with incentive compensation.
- Market-competitive health coverage, including medical, dental, vision, life, and disability insurance.
- Work with skilled, professional colleagues and opportunities for career growth.