U.S. Bank
U.S. Bank
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.

Data Analyst, Customer Remediation — U.S. Bank (Hybrid)

Validate customer remediation populations, calculations, and financial data for U.S. Bank. Use SQL, SAS, Excel, and database tools to support accurate remediation outcomes.

Description

  • Validate customer remediation events under the Customer Remediation Policy
  • Analyze data associated with customer remediation events
  • Query SQL Server, Oracle, and Netezza databases to retrieve required data
  • Transform and analyze data with SAS, Excel, Toad, pgAdmin, Visual Studio Code, or comparable tools
  • Compare business-provided populations to assess the accuracy and completeness of populations, remediation calculations, and totals
  • Work with business partners through remediation milestones through event completion
  • Conduct population and milestone testing as part of validation activities
  • Review and test remediation population data to confirm accurate and complete customer populations and calculations
  • Evaluate and challenge business-line data processes
  • Validate data extraction, population verification, and financial calculations

Requirements

  • Bachelor’s degree or equivalent professional experience
  • Typically more than six years of relevant experience
  • Strong SQL skills for querying and transforming data across multiple database sources and structures
  • Experience with Oracle, Microsoft SQL Server, PostgreSQL, and Netezza
  • Proficiency with SAS Enterprise Guide
  • Experience extracting, transforming, analyzing, and presenting data
  • Advanced Microsoft Excel skills, including data manipulation with formulas and business intelligence tools
  • Experience with Power Query and VBA
  • At least two years of experience in testing, audit, or a relevant risk management environment
  • Knowledge of PCS, CPTS, and/or MPS systems, plus merchant processing and/or retail credit experience
  • Ability to work with minimal direct supervision while managing multiple projects concurrently
  • Ability to follow U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and applicable workplace conduct and safety policies

Benefits

  • Medical, dental, and vision healthcare coverage
  • Basic and optional term life insurance
  • Short- and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) plan and employer-funded retirement plan
  • Paid vacation ranging from two to five weeks based on salary grade and tenure
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruing at one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise required by law
  • Incentive and recognition programs
  • Employee equity stock purchase program
  • 401(k) contributions and pension

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