Stewart Title provides title insurance, closing and escrow services, and personal and business insurance products for participants across the real estate industry. Its customers include home buyers, homebuilders, developers, real estate agents, lenders, investors, capital-markets firms, and commercial real estate professionals. Through a nationwide network of title and closing offices, Stewart Title combines local expertise with support for title agencies, offering tools and resources designed to help them manage and grow their businesses. Its hiring context spans the operations, technology, insurance, and real estate services needed to support these offerings.
Customer Service Representative I - Texas Remote | Stewart Title
Provide remote customer service for Stewart Title by handling inquiries, supporting sales teams, and assisting with product operations. Help promote title and real estate services while contributing to customer satisfaction, sales, and revenue goals.
Description
- Promote Stewart Title services and solutions through sales and marketing activities
- Support customer success while contributing to Stewart Title revenue and market-share goals
- Deliver administrative and specialized operational support to sales representatives and sales teams
- Assist with selling and closing Stewart Title products in line with leadership-defined sales targets
- Respond to routine questions and address product or service issues for internal and external customers
- Resolve customer inquiries promptly or escalate concerns when needed
- Carry out departmental support activities
- Complete daily work according to established procedures
- Handle additional duties assigned by management
Requirements
- High school diploma is required
- Bachelor’s degree is preferred
- Typically requires 0–2 years of related professional experience
- Basic communication skills
- Ability to answer routine questions and resolve or escalate customer inquiries
- Ability to follow established procedures and use them to solve straightforward problems
- Ability to provide administrative and specialized operational support
- Ability to work under direct supervision with limited autonomy
Benefits
- Multiple health and wellness insurance plans and programs
- Paid time off
- 401(k) plan with company match
- Employee stock purchase program
- Employee discounts