Thomson Reuters
Thomson Reuters
Thomson Reuters develops trusted content, data, and technology for professionals working in legal services, tax and accounting, international trade, risk management, insurance, consulting, and global news. Its portfolio includes legal research platforms, tax and accounting software, compliance and regulatory tools, and Reuters media services. By combining specialist expertise with investments in generative AI, Thomson Reuters helps law firms, corporations, tax professionals, and media organizations manage complex information, streamline workflows, and make better-informed decisions.

Content Author – Manila (Hybrid)

Create and maintain accurate, structured content for Thomson Reuters’ legal, tax, and professional-information platforms. The role covers AEM authoring, editing, validation, and end-to-end publication workflows.

Description

  • Review source information from multiple references
  • Create, revise, and maintain clear customer-facing content
  • Manage production from coding and copyediting through merging, rendering, loading, and validation
  • Apply Adobe Experience Manager (AEM) for coding, editing, merging, DITA formatting, and content verification
  • Turn unclear, incomplete, or disorganized source material into coherent, well-structured customer content
  • Take responsibility for content accuracy and completeness
  • Handle familiar assignments independently and request support for more complex work
  • Resolve routine content issues and escalate problems that require clarification
  • Plan and prioritize work, meet deadlines, and coordinate with colleagues
  • Test and evaluate content in multiple formats
  • Recommend incremental improvements to team processes
  • Apply product knowledge to improve workflows and content for strategic products
  • Build knowledge of the team’s content, systems, tools, and broader product context

Requirements

  • Follow structured, multi-step content processes while identifying opportunities to improve them
  • Demonstrate meticulous attention to detail and deliver accurate, complete, quality-checked work
  • Write effectively across different content formats
  • Adapt writing and editing to the required tone and style
  • Interpret incomplete, conflicting, or multi-source information and recognize when escalation is needed
  • Learn new product information efficiently
  • Collaborate effectively while understanding the responsibilities of team members
  • Preferred: experience with AI-assisted content tools or workflows
  • Preferred: familiarity with knowledge maps or comparable structured-content models
  • Preferred: basic skills in content or data analytics
  • Preferred: experience with DITA or another structured-authoring framework
  • Preferred: experience using a component content management system (CCMS)
  • Preferred: experience creating digital, consumer-facing, or SEO-focused content
  • Preferred: strong product knowledge in a strategic product area

Benefits

  • Flexible hybrid work, with 2–3 office days per week depending on the role
  • Work from any location for up to eight weeks each year
  • Flexible vacation time
  • Two company-wide mental health days
  • Access to the Headspace app
  • Retirement savings benefits
  • Tuition reimbursement
  • Employee incentive programs
  • Support and resources for mental, physical, and financial wellbeing
  • Two paid volunteer days each year
  • Opportunities to contribute to pro bono consulting and ESG initiatives
  • Career growth, ongoing learning, and skills development through Grow My Way programming
  • Flexible work arrangements
  • Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs

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