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Content Author – Manila (Hybrid)
Create and maintain accurate, structured content for Thomson Reuters’ legal, tax, and professional-information platforms. The role covers AEM authoring, editing, validation, and end-to-end publication workflows.
विवरण
- Review source information from multiple references
- Create, revise, and maintain clear customer-facing content
- Manage production from coding and copyediting through merging, rendering, loading, and validation
- Apply Adobe Experience Manager (AEM) for coding, editing, merging, DITA formatting, and content verification
- Turn unclear, incomplete, or disorganized source material into coherent, well-structured customer content
- Take responsibility for content accuracy and completeness
- Handle familiar assignments independently and request support for more complex work
- Resolve routine content issues and escalate problems that require clarification
- Plan and prioritize work, meet deadlines, and coordinate with colleagues
- Test and evaluate content in multiple formats
- Recommend incremental improvements to team processes
- Apply product knowledge to improve workflows and content for strategic products
- Build knowledge of the team’s content, systems, tools, and broader product context
आवश्यकताएँ
- Follow structured, multi-step content processes while identifying opportunities to improve them
- Demonstrate meticulous attention to detail and deliver accurate, complete, quality-checked work
- Write effectively across different content formats
- Adapt writing and editing to the required tone and style
- Interpret incomplete, conflicting, or multi-source information and recognize when escalation is needed
- Learn new product information efficiently
- Collaborate effectively while understanding the responsibilities of team members
- Preferred: experience with AI-assisted content tools or workflows
- Preferred: familiarity with knowledge maps or comparable structured-content models
- Preferred: basic skills in content or data analytics
- Preferred: experience with DITA or another structured-authoring framework
- Preferred: experience using a component content management system (CCMS)
- Preferred: experience creating digital, consumer-facing, or SEO-focused content
- Preferred: strong product knowledge in a strategic product area
लाभ
- Flexible hybrid work, with 2–3 office days per week depending on the role
- Work from any location for up to eight weeks each year
- Flexible vacation time
- Two company-wide mental health days
- Access to the Headspace app
- Retirement savings benefits
- Tuition reimbursement
- Employee incentive programs
- Support and resources for mental, physical, and financial wellbeing
- Two paid volunteer days each year
- Opportunities to contribute to pro bono consulting and ESG initiatives
- Career growth, ongoing learning, and skills development through Grow My Way programming
- Flexible work arrangements
- Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs
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