PeruMonitor call center advisors’ customer interactions for a telecommunications services company, focusing on number portability calls. Flag critical findings and coach advisors on communication errors and quality standards.
Build and improve Ruby game server infrastructure for Booming Games’ online casino games. Focus on observability, automated testing, scalability, and performance under high-volume traffic.
Handle follow-up service interactions with Claro customers for Partner Service, sharing relevant benefits, promotions, and service upgrades. The role is based onsite in Lima and includes a six-day training period.
Advise Claro customers about promotions and upgrades for mobile and home services. Identify customer needs and recommend suitable options while following quality standards.
ColombiaLead a bilingual call center sales team at BRM, a Latin American contact operations company. Develop staff through coaching and improve performance using operational KPIs.
ColombiaLead Portuguese-speaking sales teams at BRM, a Latin American contact center and digital services company. Oversee KPIs, coach team members, and improve performance.
Remote sales advisor supporting existing Claro Peru customers after their initial customer service contact. Explains service benefits, promotions, and upgrades, with rotating full-time or semi-full schedules.
Expand a sustainable smart locker network by developing B2B partnerships across grocery retail, fuel stations, and housing. The role combines regional field sales with customer management from first contact to contract.
Promote Pietra Bariviera’s products and solutions through outbound prospecting, sales negotiations, and customer relationship building. This remote, commission-based role is based in Brazil.
Work remotely as a customer service advisor for GEA, handling customer questions, resolving issues and recommending plan improvements. Part-time morning shifts include paid training.
