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ACM Global Laboratories
ACM Global Laboratories
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
ACM Global Laboratories provides clinical trial testing and laboratory services for research programs conducted across more than 65 countries. Its work spans bioanalysis of small and large molecules, biomarker analysis, routine safety testing, flow cytometry, advanced sample tracking, specimen management, and global logistics. The company also supports toxicology and drug-development programs by measuring compounds and metabolites in biological samples with a focus on reliable, high-sensitivity results. By combining laboratory testing, sample management, and clinical logistics, ACM Global Laboratories helps healthcare and life sciences organizations generate the data needed to advance clinical development projects.
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Clinical Trials Scientific Affairs Supervisor - New York Remote

Supervises clinical trials scientific affairs for Rochester Regional Health, including laboratory testing requirements, proposals, and referral laboratory coordination. Leads remote U.S. team operations, training, and client escalations.

USUnited StatesNYNew York
$90,000 – $115,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredClinical SupervisorGeneral

Description

  • Manage departmental performance through resource planning, task prioritization, and metric monitoring
  • Direct the team’s daily workload
  • Hire, coach, and develop direct reports through training, performance management, and development planning
  • Coordinate communication and act as an escalation or strategic contact
  • Lead or contribute to cross-functional process improvement efforts
  • Create onboarding and performance training plans and materials
  • Deliver coaching, mentoring, performance feedback, and career development planning
  • Collaborate with HR on talent management, performance, employee relations, and development matters
  • Assess clinical trial protocol testing requirements and identify appropriate testing facilities
  • Review and prepare pricing documents, resolving discrepancies
  • Maintain relationships with ACM and referral laboratories
  • Supply scientific and technical information for client RFPs and RFIs
  • Coordinate testing methods with referral laboratories
  • Collect and document referred testing details, including referral laboratory contracting
  • Facilitate information flow between Laboratory Operations and Sales
  • Escalate issues related to study testing needs and referral laboratories to leadership
  • Support root cause analyses and implement improved work methods
  • Coordinate with internal and external partners and join client teleconferences
  • Advise clinical trials operations and external clients
  • Maintain global SOPs, templates, and operational tools
  • Assess upcoming work, staffing capacity, and workload assignments
  • Act as a subject matter expert and escalation contact for internal and external clients
  • Complete other assigned responsibilities

Requirements

  • Bachelor’s degree in a relevant scientific field or at least 3 years of Clinical Laboratory Scientist experience
  • At least 5 years of laboratory experience in a clinical or otherwise regulated environment
  • Four years of clinical trials experience preferred
  • Excellent interpersonal and communication abilities
  • Strong organization and time management skills
  • Capability to manage multiple projects under tight deadlines
  • Ability to work independently and collaboratively
  • Proficiency with Microsoft Office
  • Generalist laboratory experience
  • Ability to lead and motivate colleagues positively
  • Demonstrates a positive, solutions-focused approach
  • MT (ASCP) certification preferred
  • Must protect patient confidentiality
  • Ability to work remotely from the United States

Benefits

  • Full-time, 40-hour workweek
  • Monday through Friday daytime schedule
  • Eligibility for additional pay components

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