United States
MassachusettsResolve advanced technical issues for Thought Industries’ enterprise learning platform, including integrations, APIs, and authentication. Investigate root causes and help improve support practices and customer outcomes.
Support customers by phone, email, and WhatsApp, and manage Freshdesk tickets. The role also covers social media comments and customer reviews.
United States
Arizona
Florida
Texas
WisconsinRemoteFull-timeMiddleSeniorEnglish RequiredCustomer SupportProvide remote customer support to financial institutions and Ascensus staff on IRA, HSA, and ESA compliance and account operations. Handle inbound calls, deceased-account claims, and appropriate cross-selling of Ascensus products.
Process accurate multi-state payroll for Acuity Eye Group, an ophthalmic healthcare organization. Handle reconciliations, reporting, compliance, and employee payroll questions.
Process weekly and biweekly payroll across multiple states at Goldbelt, an Alaska Native Corporation. Maintain employee records, audit timekeeping, and use Costpoint and ADP for payroll processing.
Process accurate Philippine payroll, statutory contributions, billing, and remittances. Support timekeeping, audits, employee inquiries, and payroll issue resolution remotely.
Manage accurate Philippine payroll, statutory contributions, and billing for Peak Support. Process time slips, address payroll questions, and support compliant remittances.
Lead a Workday payroll team at OneSource Virtual, overseeing accurate, compliant payroll processing and customer support.
Manage accounting, tax, payroll, and financial reporting for clients of a boutique accounting firm.
Support Samsung Electronics America’s Chick-fil-A project accounting across WBS, receivables, payables, and reconciliations. Help streamline transactions for customer programs and direct-to-customer sales.
