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JumpCloud
JumpCloud
201 – 500 Employees
H1B Visa SponsorEnterpriseSaaSSecurity
JumpCloud develops a unified identity, device, and access management platform for organizations with distributed IT environments. Its SaaS products bring together cloud directory services, cross-platform device management, Active Directory modernization, identity lifecycle controls, conditional access, passwordless authentication, multifactor authentication, and zero trust security. The platform also supports automated onboarding and offboarding, compliance workflows, SaaS management, and integrations with HR systems, helping enterprise teams manage users and devices across operating systems while reducing operational complexity.
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Chief of Staff, Office of the CTO (Mexico, Remote)

Partner with JumpCloud’s CTO to advance strategy, operations, board deliverables, and M&A initiatives. Help support an AI-powered unified IT management platform that secures modern workforces.

MXMexicoRemoteFull-timeLeadEnglish RequiredChief of Staff

Description

  • Partner with the CTO and Co-Founder across Engineering, Security, and Product to align and track priority initiatives.
  • Connect strategy with execution across technical teams.
  • Manage operating rhythms and key board and investor deliverables.
  • Lead strategic initiatives across the CTO’s portfolio.
  • Oversee programs tied to corporate objectives, including metric reporting and analysis.
  • Coordinate the collection and reporting of objectives to support alignment and transparency.
  • Run corporate communications on weekly, monthly, quarterly, semiannual, and annual schedules.
  • Prepare agendas and materials for senior leadership meetings.
  • Set and manage the CTO’s customer and partner call schedule, and follow up on action items.
  • Coordinate planning, communications, and program flow for mergers and acquisitions.
  • Arrange CTO outreach through roundtables and skip-level one-on-ones.
  • Coordinate with program management teams on organization-wide objectives.
  • Represent the CTO in communications with senior leaders, board members, customers, and external stakeholders.
  • Ensure team members deliver on their commitments.

Requirements

  • Experience working with a C-level executive or founder to advance initiatives.
  • Skill in evaluating an unfamiliar environment and developing plans to strengthen operations, communications, and cross-functional accountability.
  • Strong operational, organizational, and communication abilities.
  • Ability to create and deliver executive-level presentations.
  • Consistent follow-through and effective communication with senior stakeholders, internally and externally.
  • Experience coordinating cross-departmental efforts that produced meaningful business outcomes.
  • Ability to manage scope, risk, and uncertainty.
  • Experience making operational processes more consistent and efficient.
  • Proactive problem-solving and early identification of potential issues.
  • Ability to succeed in a fast-moving, rapidly growing SaaS company.
  • Fluent spoken and written English.
  • Must be located in Mexico and authorized to work there.

Benefits

  • Remote-first work arrangement within Mexico.
  • Opportunity to work with teams across more than 15 countries.
  • Opportunities for professional growth and sharing expertise.
  • Supportive, collaborative work environment.
  • Equal opportunity employment.

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