Rakuten Viber
Rakuten Viber
201 – 500 Employees
ConsultingeCommerceMarketing
Rakuten Viber is a global communication platform that helps businesses reach customers through messaging, verification, and interactive campaigns. Its business offering includes Viber Verification and SecurePlus Messages, enabling more secure customer communications, while the platform’s super app features support brand engagement and direct consumer relationships across marketing and e-commerce use cases.

B2C Social Media Manager at Rakuten Viber

Own Rakuten Viber’s global B2C social media strategy across organic and paid channels. Lead content, campaigns, community growth, partnerships, and performance optimization across major platforms.

Description

  • Own global organic and paid social strategies that support business objectives
  • Plan, produce, and distribute content across a broad range of social platforms
  • Direct creative campaigns and activations for launches, events, brand programs, and user-generated content
  • Partner with design, marketing, and performance teams to deliver consistent brand storytelling
  • Build active online communities through genuine, ongoing engagement
  • Track results, extract performance insights, and refine content to drive growth
  • Coordinate relationships with internal stakeholders, creators, and influencers
  • Monitor social trends, algorithm changes, and new platform opportunities
  • Develop Rakuten Viber’s social brand experience for an audience of hundreds of millions
  • Use AI tools and capabilities to turn concepts into compelling content

Requirements

  • Bring 3–5 or more years of social media experience
  • Have experience working in technology companies
  • Demonstrate a strong background in B2C social media
  • Communicate and write fluently in English
  • Understand both organic and paid social media
  • Have experience with Meta platforms, TikTok, and analytics tools
  • Use AI-powered tools and workflows to improve and scale creative production
  • Have demonstrated experience applying large language models to daily work
  • Bring a creative, proactive, analytical, and collaborative approach
  • Include links or examples of previous work and the relevant timeframes in your application

Benefits

  • Remote or hybrid work arrangement

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