Sentry
Sentry
1,001 – 5,000 Employees
H1B Visa SponsorB2BInsurance
Sentry is an insurance company serving businesses across industries such as printing, landscaping, trucking, and automotive dealerships. Founded in 1904, it provides tailored commercial coverage, claims support, and risk-management guidance designed to help clients prevent losses and operate more safely. Its work combines long-standing insurance expertise with customized solutions for the needs of business customers.

Auto Claims Appraiser – Hybrid

Assess vehicle damage, prepare repair estimates, and negotiate claim settlements for Sentry. This hybrid role supports customers, repair facilities, and adjusters throughout the claims process.

Description

  • Inspect vehicle damage and prepare or review repair estimates
  • Virtually assess structural, body, mechanical, and interior damage
  • Create comprehensive damage reports and repair estimates with specialized software
  • Maintain appraisal records, photographs, and claim-related communications
  • Interpret insurance policies to evaluate coverage and liability
  • Negotiate fair settlements with repair facilities and customers in line with company policies
  • Coordinate with customers, repair shops, and insurance adjusters throughout each claim
  • Deliver customer service and respond to client questions and concerns
  • Monitor industry developments, repair methods, and emerging vehicle models
  • Apply current repair technology and estimating practices

Requirements

  • Associate degree or equivalent professional experience
  • Vehicle repair knowledge gained through repair facility work, appraisal duties, or collision repair coursework is preferred
  • I-CAR certification is highly beneficial
  • Experience with CCC, Mitchell, or Audatex estimating systems is strongly preferred
  • Knowledge of insurance policies, coverage determinations, and claims procedures is beneficial
  • Strong customer service abilities and professional written and verbal communication are highly beneficial
  • Excellent time management skills with the ability to manage multiple tasks simultaneously are beneficial
  • Maintain an acceptable motor vehicle record when driving a personal or company vehicle
  • Obtain and retain state adjuster or appraiser licenses where required

Benefits

  • Hybrid schedule with optional work-from-home days on Monday and Friday and office work Tuesday through Thursday
  • Equipment and technology supplied for office and home use
  • Location-dependent dining stipend or meal allowance
  • Access to Sentry University
  • Tuition reimbursement
  • Group medical, dental, and vision coverage
  • Parental leave
  • Pet insurance
  • Caregiver leave
  • Wellness resources
  • HSA, FSA, and Dependent Care FSA options
  • Paid time off
  • Paid volunteer time off
  • 100% company match on the first 8% contributed to the 401(k) each pay period
  • Immediate 401(k) vesting
  • Professional development and career growth opportunities

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