Huntington National Bank
Huntington National Bank
Huntington National Bank is a financial institution serving individuals, families, businesses, and commercial customers through a broad range of banking and lending products. Its offerings include checking and savings accounts, credit cards, auto and home loans, investment services, and private banking. The bank also provides financial services and educational resources for groups including service members, first responders, nurses, and educators. Its work combines day-to-day money management with longer-term financial planning, alongside a focus on customer service and community engagement.

Asset Finance Collections Representative II - Akron OH Onsite

Manage delinquent commercial accounts in Huntington's asset finance portfolio. Negotiate payment solutions, assess credit information, and recommend default, modification, repossession, or transfer actions.

Description

  • Oversee delinquency levels across an assigned portfolio in the 30–89-day aging range
  • Contact delinquent customers by phone and letter to recover overdue balances
  • Reconcile moderately complex payment and billing records
  • Negotiate appropriate payment arrangements with customers
  • Review and analyze credit information to determine action on problem accounts
  • Recommend repossession, modification, default, or referral to late-stage collections or Financial Recovery
  • Work with program and dealer partners and servicing sources on account issues and reconciliations
  • Determine when customers should enter default status and follow established procedures
  • Coordinate with third-party providers to manage delinquency levels
  • Communicate with customers, representatives, and internal partners to resolve delinquency matters

Requirements

  • Bachelor’s degree
  • At least three years of collections experience, preferably in commercial collections
  • Clear written and verbal communication, with strong attention to detail
  • Ability to manage multiple priorities in a fast-paced, deadline-oriented setting
  • Strong analytical and problem-solving capabilities
  • Sound judgment and timely decision-making skills
  • Proficiency with computers, including Microsoft Excel
  • Current authorization to work full time in the United States
  • Huntington does not sponsor applicants for immigration benefits

Benefits

  • Eligibility for an incentive compensation plan
  • Health insurance coverage
  • Wellness program
  • Life and disability insurance
  • Retirement savings plan
  • Paid leave programs
  • Paid holidays
  • Paid time off

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