Arlo Solutions provides consulting and technology services focused on cybersecurity, defense, and government operations. Since 2014, its team of data protection specialists, cybersecurity professionals, and technology experts has helped government clients address complex digital security, program management, and intelligence needs. The company combines technical expertise with practical program support to help government leaders protect information, improve processes, and manage critical technology initiatives.
Administrative Support Specialist, United States (Hybrid)
Support Arlo Solutions’ VA fraud-response War Room through case documentation, quality assurance, reporting, and workflow coordination. Partner with investigators and VA stakeholders on decision-ready packages, dashboards, governance materials, and follow-up actions.
Description
- Support investigators and subject-matter experts with presentations and communications
- Organize case records and evidence and help prepare War Room referral packages
- Contribute to weekly analytic runs and decision-ready case packages
- Use case-file QA checklists and sampling plans to support reviews of workpapers and deliverables
- Help create intake and triage SOPs, case lifecycle taxonomies, workflow maps, and RACI charts aligned with CIRTS practices
- Prepare monthly governance and milestone reports, dashboards, outcome summaries, and ad hoc white papers for VA leadership
- Coordinate and document meetings with OIC, VHA, and ERM stakeholders
- Monitor action items and follow-ups through completion
- Develop training materials, templates, and knowledge-transfer content
- Adapt effectively to changing priorities and urgent requests in a fast-paced environment
Requirements
- Bachelor’s degree
- Advanced proficiency with Microsoft Office, especially PowerPoint
- One to three years of experience in the federal healthcare sector
- Strong written and verbal communication skills
- Ability to manage urgent requests in a high-intensity environment
- Ability to pass a Tier 2 / Moderate Background Investigation (MBI)
- Ability to obtain a VA PIV card
- Legal authorization to work in the United States
- Preferred: Experience with VA/VHA, CMS, Medicare, or Medicaid programs
- Preferred: Experience with healthcare claims, payment integrity, or improper payments
- Preferred: Experience with case management or compliance tracking systems, such as CIRTS
- Preferred: Familiarity with VA Community Care
- Preferred: Certified Fraud Examiner (CFE) or related certification
Benefits
- Affirmative Action and Equal Opportunity Employer
- VA PIV card issued after required clearance is obtained; this is an employment prerequisite rather than a compensation benefit