BDC
BDC
BDC is a Canadian financial institution focused on helping entrepreneurs start, grow, and strengthen small and medium-sized businesses. Its work combines business financing, advisory services, and securitization, while BDC Capital provides specialized funding such as venture capital and business transition capital. As Canada’s first B Corp bank, BDC operates with an emphasis on transparency, accountability, and positive social and environmental impact. Its teams work across banking, fintech, and B2B services to support the country’s entrepreneurial ecosystem.

Account Manager, Virtual Business Center – BDC, Toronto (Hybrid)

Manage and grow BDC’s small-business lending portfolio through financing, credit analysis, consulting, and relationship management. This hybrid role supports entrepreneurs virtually and through branch attendance in the Toronto area.

Description

  • Serve small and stable business clients through phone and electronic communication
  • Drive business development and strengthen client retention
  • Create and execute growth and retention strategies for a large, high-volume portfolio
  • Build a profitable, long-term loan portfolio while delivering high-quality client service
  • Find and develop new opportunities for financing and consulting services
  • Collaborate with colleagues to provide exceptional service and coordinate work effectively
  • Create and deliver individual and group marketing plans that support Virtual Business Center portfolio objectives
  • Meet financial targets for expected loss, profitability, revenue growth, and customer retention
  • Apply sound credit judgment to produce high-quality loan proposals within acceptable risk levels and established standards
  • Confirm that loan proposals satisfy credit criteria and follow BDC policies and procedures
  • Analyze, negotiate, and prepare loan proposals using credit analysis, due diligence, and effective account management practices
  • Stay current with changes to policies, procedures, and processes

Requirements

  • Bachelor’s degree in Commerce or Business Administration
  • Three to five years of commercial banking experience
  • Demonstrated sales ability and enthusiasm for entrepreneurship
  • Established capability in business development and client relationship management
  • Ability to work independently with minimal supervision
  • Understanding of the value of in-person branch attendance for teamwork, knowledge sharing, and excellent client service
  • Ability to recognize financing and consulting opportunities for entrepreneurs who can benefit from BDC’s services
  • Detailed knowledge of BDC products, services, policies, and procedures
  • Strong negotiation skills with a results-oriented approach
  • In-depth understanding of small-business dynamics and underserved markets
  • Excellent interpersonal and communication abilities
  • Strong organization and time-management skills for handling a high volume of client relationships
  • English and French bilingualism is an asset, depending on location

Benefits

  • Flexible, competitive benefits package
  • Employee Savings and Investment Plan with employer matching
  • Defined Benefit Pension Plan
  • $750 wellness and health care spending account
  • Annual paid vacation
  • Five personal days
  • Sick leave as needed
  • Offices closed from December 25 through January 1
  • Hybrid work model
  • Learning, training, and professional development opportunities

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