Artemis ARC works at the intersection of healthcare, marketing, communications, and business transformation. The organization combines consulting practices with technology and data science to support healthcare systems, improve operational outcomes, and strengthen patient access and experience. Its work also includes staffing and recruitment for the health sector, connecting organizations with talent and resources that support better care delivery.
Account Director, Federal Marketing (United States Remote)
Lead Artemis ARC’s federal marketing account for CBP’s Trusted Traveler Program, overseeing integrated media, creative, communications, and project teams. Drive enrollment awareness through strategic planning, campaign execution, client leadership, and performance reporting.
Description
- Act as the primary client contact and account lead for CBP’s Trusted Traveler Program Marketing Support Services contract
- Oversee account performance and manage client relationships
- Lead strategic planning, media, digital and social media, creative, copywriting, and project coordination teams
- Develop and refine the Strategic Communications Plan
- Direct the Comprehensive Media Buy Plan, including creative concepts, ad schedules, sentiment analysis, audience reach, cost analysis, and KPI and marketing analytics reporting
- Oversee production of marketing collateral, advertisements, informational materials, creative designs, signage, videos, and social media content
- Coordinate staffing, logistics, and support for approximately four domestic and international tradeshows and conferences each year
- Oversee preparation and submission of After-Campaign Reports, Conference Reports, and other client deliverables
- Manage the integrated Project Schedule and Monthly Progress and Cost Status Reports
- Lead the contract kickoff and ongoing client communications while documenting meeting minutes, action items, and decisions
- Support CBP responses to senior management, Congress, the White House, DHS, and other agencies or organizations
- Maintain compliance with contract data rights, confidentiality, and professional conduct standards
Requirements
- At least five years of account management experience in an advertising or marketing agency
- Bachelor’s degree in Marketing, Communications, Business, or a related discipline
- Demonstrated success managing major client accounts and leading cross-functional teams for federal government clients
- Strategic, forward-looking perspective on marketing trends and technologies
- Strong problem-solving and critical-thinking abilities
- Ability to manage competing deadlines effectively
- Experience supporting complex federal government projects and transformation initiatives
- Confidence managing complex client relationships
- Ability to obtain and maintain a DHS Suitability or public trust clearance
- Legal authorization to work in the United States
- Strong critical-thinking, analytical, and time-management skills
- Ability to organize, prioritize, and collaborate effectively
- Ability to communicate thoughts, ideas, and solutions logically in writing and verbally
- Ability to remain composed in a fast-paced, high-pressure environment
- Ability to incorporate client feedback and implement changes quickly and effectively
- Ability to become productive quickly on complex issues
Benefits
- Remote work is anticipated
- Occasional travel for client engagements may be required
- Contingent hire position subject to client approval, security requirements, and on-site requirements