Rackspace Technology
Rackspace Technology
Rackspace Technology एक वैश्विक प्रबंधित क्लाउड सेवा प्रदाता है, जो उद्यमों को मल्टीक्लाउड, हाइब्रिड और निजी क्लाउड वातावरणों की रूपरेखा तैयार करने, उन्हें बनाने, स्थानांतरित करने और संचालित करने में सहायता करता है। इसका काम क्लाउड अवसंरचना, एप्लिकेशन आधुनिकीकरण, डेटा प्लेटफ़ॉर्म, कृत्रिम बुद्धिमत्ता और मशीन लर्निंग, साइबर सुरक्षा, प्रबंधित होस्टिंग, कोलोकेशन और प्रमुख हाइपरस्केलर के साथ एकीकरण तक फैला हुआ है। Rackspace विनियमित और मिशन-महत्वपूर्ण संगठनों के लिए परामर्श, पेशेवर और प्रबंधित सेवाओं को एक साथ लाता है, जिसमें सुरक्षा, अनुपालन, लागत अनुकूलन और विश्वसनीय संचालन पर जोर दिया जाता है। इसकी टीमें परामर्श, लॉजिस्टिक्स और कृत्रिम बुद्धिमत्ता से जुड़े क्षेत्रों में काम करती हैं तथा जटिल उद्यम क्लाउड कार्यक्रमों से संबंधित विभिन्न तकनीकी भूमिकाएँ प्रदान करती हैं।

Epic Operational Database Administrator

Maintain InterSystems IRIS databases that support hospital operations, with a focus on production reliability, recovery, upgrades, and incident response. Join Rackspace Technology in a remote U.S. role supporting Epic environments.

विवरण

  • Install, configure, maintain, and support Epic operational database environments across production, testing, training, and disaster recovery.
  • Carry out approved environment refreshes and routine maintenance.
  • Investigate database growth, resource constraints, storage performance, and system alerts.
  • Use Epic monitoring tools such as System Pulse and RedAlert to find and resolve issues before they disrupt operations.
  • Maintain and validate database backups, journaling, and recovery procedures.
  • Take part in high-availability and disaster recovery testing, including documented failover and restoration exercises.
  • Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes.
  • Complete documented testing, validation, and rollback procedures.
  • Diagnose production issues and coordinate escalations with Epic and InterSystems.
  • Report on impact, restoration progress, and corrective actions.
  • Automate recurring administrative tasks.
  • Keep configuration documentation and runbooks up to date.
  • Work with infrastructure teams on capacity planning and eliminating recurring problems.
  • Join the scheduled on-call rotation and support planned after-hours maintenance, upgrades, and recovery exercises.

आवश्यकताएँ

  • At least three years of experience as an Epic ODBA in a hospital, with direct responsibility for live production systems.
  • Current Epic Operational Database Administration certification, with applicable continuing education and release requirements maintained.
  • Hands-on experience administering InterSystems IRIS databases for Epic, including performance troubleshooting, backup validation, and recovery.
  • Working proficiency in Linux or Unix administration and shell scripting.
  • Experience with Epic monitoring and administration tools, including System Pulse and RedAlert.
  • Experience supporting production incidents and carrying out controlled maintenance in a hospital setting.
  • Strong documentation, communication, and prioritization skills.
  • Ability to work independently and collaborate across technical teams.
  • Experience in large, multisite hospital environments, Epic implementations or major upgrades, automation, or cloud is preferred.
  • Follow organizational requirements for security, patient data protection, incident management, and change control.

लाभ

  • Annual bonus or incentives.
  • Equity awards.
  • Employee Stock Purchase Plan (ESPP).
  • Scheduled on-call rotation and support for planned after-hours maintenance, upgrades, and recovery exercises.
  • Equal employment opportunity.
  • Disability or special-needs accommodation.

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