PHIZENIX
PHIZENIX
PHIZENIX kompaniyalarga malakali texnologiya mutaxassislarini topish va ishga jalb etishda yordam berishga ixtisoslashgan kadrlar tanlash va konsalting kompaniyasidir. Uning xizmatlari rahbar xodimlarni tanlash, doimiy ishga qabul qilish va shartnoma asosida xodimlar bilan ta’minlashni o‘z ichiga oladi. Kompaniya nomzodlarning har bir tashkilot ehtiyojlari va madaniyatiga mos kelishiga alohida e’tibor qaratadi. PHIZENIX, shuningdek, kompaniyalarga operatsion samaradorlikni oshirishi mumkin bo‘lgan sun’iy intellekt integratsiyalarini o‘rganishda yordam beradi. Uning faoliyati konsalting, marketing, logistika va kengroq raqamli rivojlanish bilan bog‘liq biznes ehtiyojlarini qamrab oladi.

Senior CMDB/ITOM Architect – ServiceNow (Remote, United States)

Senior CMDB/ITOM Architect responsible for ServiceNow CSDM, CMDB, Discovery, and Service Mapping initiatives. Improve enterprise application data quality, governance, and integrations with Phizenix’s portfolio management platform.

Tavsif

  • Design and govern the CSDM target model for Business Applications, Application Services, Software Models, and Entitlements.
  • Establish rules for software model promotion, data ownership, normalization, and duplicate record management.
  • Lead ServiceNow Discovery coverage and identify ways to improve CMDB completeness and accuracy.
  • Direct Service Mapping and dependency mapping efforts for application retirement and modernization programs.
  • Define the data contract and integration approach between ServiceNow and the portfolio management platform.
  • Create CMDB/ITOM governance standards and work with Enterprise Architecture, Infrastructure, Application, and Security teams.
  • Support the retirement of an external Enterprise Architecture tool and position ServiceNow as the trusted source for application and service data.

Talablar

  • Demonstrated experience as a CMDB Architect, ITOM Architect, or ServiceNow Architect.
  • Hands-on expertise with ServiceNow CMDB, CSDM, Discovery, and Service Mapping.
  • Experience improving CMDB data quality through reconciliation, normalization, and duplicate management.
  • Background in application lifecycle management, dependency mapping, and enterprise integrations.
  • Strong communication and stakeholder management capabilities.
  • CIS – Discovery certification is preferred.
  • CIS – Service Mapping certification is preferred.
  • CIS – Data Foundations certification is preferred.
  • ServiceNow CSA certification is a plus.

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